Parkview Terraces

Would not recommend living here. There are several other apartments in Austin that will treat you like a human being. Management is unprofessional, they do not care about their tenants, myself, and other tenants have had several issues. Myself and other tenants are not renewing our lease. The city of Austin also approved for the pool to be open however, they still have not opened to the pool for us. Management here has changed hands about four times since I’ve lived here and it’s only been a few... months. I have dealt with disrespect, and unprofessionalism. Please do not waste your time or money here. Read More

Living here has been wonderful my maintenance calls are quickly attended office team always there for any questions I need help with. All good

I'm very thankful I got the opportunity to live at Cortland Southpark Terraces. While I may not live there anymore, I'll always value the time I spent there as a resident.

The Southpark Cortland Complex is the perfect blend of pricing plus convenience and access to food,grocery, leisure.

DO NOT RENT HERE. Find a better place that can properly manage a property.

We have lived here for over 2 years and it has been the worst managed complex I have ever lived in.

The front gate is always broken. Its maybe working for a week before it breaks again, obviously they aren't charging the people who break it because they are increasing monthly fees with everyone's renewals.

Our gas fireplace hasn't worked since the day we moved in. (They claim they are waiting on the city to sign off on... permits but I know that doesn't take over two years) It took them three months to fix our stove that wasn't heating, took another three or so months to replace the dryer that wasn't drying clothes properly. Maintenance orders are ignored until they are randomly closed without the work being done requiring us to open multiple work orders for the same issues. And then we can't look at our work order history in the portal to have proof of negligence.

They took over a week to swap out our water heater 6 months ago and we've had issues with our shower cartridges ever since. We have put work order after work order in and they have not fixed the issue. They come in to our apartment unannounced and fix the wrong things (replaced lights in our bathroom that we didn't ask for) finally oday they show up with no heads up and take 3 hours to fix our shower cartridge and try to leave with the showerhead leaking like crazy. I called them back in now have been in our apartment for a combined 4 hours+. Ruining our day off and making us unable to take showers or do laundry or clean dishes.

This is just the tip of the iceberg of this complex's issues, I've tried to talk to the office about it multiple times but I get the run around and never actually get to talk to anyone in charge ever. When we physically go to the office it is randomly closed for full days for "investor meetings" that they didn't notify anyone about.

Its going to be a real interesting conversation when they raise the "monthly fees" when they ask us to renew. For what? They have shown zero improvement over multiple different management teams, no one can seem to get it together. DO NOT RENT HERE. Find a better place that can manage a property properly. Read More