Residence at Oakmont Apartments

I’ve lived here since 2022 and was just looking at what other apartment units are available when I came across these brutal reviews. I only experienced the previous management for a few months and yes, they were awful and lazy! But the new management is a complete 180! Irene takes her job very seriously and runs a tight ship. Maintenance is constantly making updates around the complex and if anything breaks, they fix it same day (even after work hours for bigger issues). They just had all of the... roofing redone and replaced all of our AC units, which this place is fairly new so they are dedicated to upgrading for the best quality! They do annual maintenance checks but give you plenty of heads up beforehand, which is nice if you have a lightbulb that needs replacing and haven’t had the chance to put in a request! The amenities are always maintained and cleaned regularly. The pool area is the nicest in town. They have landscaping done on a weekly basis so the grass is always perfection for your pets (the dog park is a big hit!) They implemented a new package locker system last year so any packages you get will be stowed in a locker you can access at your convenience- much better than leaving them at your door unattended! In addition, I absolutely love the oakmont neighborhood. It’s super safe and great for long walks. They are building new homes in the area so it’s fun to see the growth as well. I’ve lived in several apartments around town and this has been by far the best and most elevated experience so don’t let the old comments deter you. Irene is a great manager and she doesn’t let anything slide! Read More

I would not recommend this apartment complex. I have lived at the place for 1.5 years. It seems like they are always doing apartment checks where they have to enter your home constantly. They even did an apartment check to check the lint in the dryer. There are also a lot of hidden fees on move out to be aware of(you have to get the apartment carpet professionally cleaned and show them the bill or they will charge you around $175 for just the carpet). When I first got the apartment it seems like... they did not even do a standard cleaning- there were urine stains on and around the toilet in addition to dust balls. I don't think its fair to expect someone to have their apartment professionally cleaned including the carpets if you did not have them cleaned for my move in. I have never stayed at an apartment complex that has been this uptight. Read More

One of the worst managed properties with very indifferent staff

It's a brand new apartment complex, so you'd expect everything to be awesome, right? Wrong. Management will never respond to your emails or your phone calls, even when you ask them to. There is not enough parking here for everyone, so have fun finding a place to park when you come home late. Our microwave broke after one use and was not even looked at for months, and when it was, they just replaced it with a new microwave from the empty unit next to ours. Why didn't they do that in the first... place, you may ask, instead of leaving us with no microwave for two months? I have no idea. So don't expect maintenance issues to be done in a timely manner.
Also, the automatic gates have not worked once since I moved in. Every time there's some excuse. Now it's that they're broken and they have to wait for a team from Houston to come out to fix them. That was in December. They just let us all know that they are working yesterday (February) but they were in fact, not working, and management gave out no explanation. That's the nice thing about management. They do not communicate a single thing to us. month ago, and the gates aren't working. Someone broke in a few months ago and stole the tires off of a few cars in the middle of the night because the gates are always open, and the gates still aren't functional. Anyway, that's what I and everyone else here signed up for. Working gates. And it's looking like they won't be working before I move out. I don't think management should advertise security and gates when there obviously is ZERO security here.
Don't expect calls back or email replies from the office, either, because 99% of the time, they don't. They don't let you know when maintenance comes either, so prepare to be surprised. Will it be tomorrow, or next month? Who knows. You'll have to be the one to initiate the conversation, they will never let you know anything. When I ask for replies to an email, I never get them. Don't expect anything from the office, because they do. Not. Care.
Anyway, don't move here. Read More

I have moved around a bit and lived in a few apartment complexes before moving into Residence at Oakmont. No apartment staff prior to this has even came close to how friendly and accommodating the workers are here. The leasing and maintenance team will go above and beyond to make sure residents are happy in the community. Fallon and Charlie helped me far beyond their job descriptions when I had a flat tire in the parking lot, and acts like that show how much they truly care about their tenants.... All apartments and amenities are beautiful and look as pictured on the website. Although there are a lot of other apartments in BCS that are nice to look at too, you will not find another complex with the hospitality I've seen here! I could not imagine living anywhere else! Read More