Remi Downtown

Our short stay at Remi Downtown was better than we expected, mostly because of the people. Kanesha made us feel welcome right away and stayed on top of everything. Aaliyah and Genesis in administration never made us feel like a bother, they listened and found a way to help every time. Jarvis handled maintenance requests fast and always with a good attitude. The security team deserves mention too, always present, always courteous, and we never once felt uneasy coming and going at any hour.

What... stood out just as much was the atmosphere. The residents and the cleaning crew greeted us with smiles every day, and that made the building feel like a real community. Thank you all for making our time here so easy and enjoyable. Read More

- Apartment staff have entered my apartment without notice repeatedly. I’ve emailed, called, and visited the leasing office and the issue continues to happen.
- The fire alarm is falsely triggered frequently, especially when it rains. Management has acknowledged the issue, probably due to numerous complaints, but it’s been going on for over a year. On top of being a nuisance, it’s also a huge safety concern as residents are conditioned to not evacuate when the alarm sounds.
- Maintenance is... quick to respond, though some issues are just patch fixes. I had to submit two separate requests to get my washer fixed because the breaker kept tripping. They mark tickets as completed as soon as they are received so you just have to wait and see when they are going to show up to fix things. The breaker is still tripping but I’ve accepted that I’m just going to have to live with it.
- The mobile key access works inconsistently and sometimes not at all for some doors. I’ve talked to the leasing staff about that, nothing has been fixed.
- There are short term rentals in the building so there is occasional noise and trash in the hallways but not as bad as other properties in the neighborhood.
-The parking garage gates are consistently broken leaving our vehicles unprotected. Our garage elevator lobby fob readers have been broken for over a week so the doors have been propped open meaning anyone can just walk through the garage and access the resident floors.

It’s a very pretty building but all of the walnut paneling and faux marble flooring in the world couldn’t make up for the level of service this team provides. Read More

Living at REMI Downtown has honestly been such an amazing experience these past 5 months. From the moment I walked in for my tour, I already knew this was where I wanted to live. The building itself is beautiful, modern, and has such a luxury feel to it. Between the downtown views, great amenities, secure atmosphere, and overall vibe of the community, I signed my lease the same day as my tour and I have not regretted it once since moving in!

Aaliyah and the entire leasing staff truly make this... place special. They are always welcoming, professional, patient, and genuinely caring toward residents. No matter how busy things get, they still make everyone feel important and heard. The team does such a great job balancing tours, resident needs, and creating a positive environment for the community.

I also really appreciate all the resident events, parties, and incentives they put together because it helps everyone connect and makes the building feel more like home. Even with the current construction improvements happening, the staff has handled everything so well, and I know once everything is completed in June, REMI Downtown is going to be even more fabulous than it already is.

Being located downtown, safety was a huge factor for me, and the security here has been great especially after hours. Overall, this community has exceeded my expectations, and I’m so happy I chose to call REMI Downtown home!
Read More

I went to tour. I was helped by a young beautiful lady. Genesis was very helpful. She kindly answered all the million questions I had. She made sure everything is to my liking and willing to go out of her way for everything to be perfect.Everything is remodeled and new. The Gym is beautiful. Staff is amazing.I couldn’t ask for a better agent. 10/10 definitely recommend. Thank you Genesis.

I’d like to provide an excellent review on Genesis customer service,she’s bubbly,kind & very informative you can just tell when someone cares and is dedicated to their job I will most definitely be leasing, property is great and very affordable.