WatersEdge Apartments

people do not clean up after their dogs, we've had a ac unit leaking for over a year inside the apartment, we have to use a bucket to catch the water, aldo infested with roaches.

Management is extremely negligent and unprofessional. From the moment I first stepped into the unit, it was evident that the previous tenants had not cleaned it before moving out, and it seemed as though the management did not bother to inspect the unit before renting it out again. There was a strong stench of cigarettes and mildew throughout the whole apartment and the overall level of filth was shocking. There was black mold on the ceilings of both bathrooms. There was rotten dog food and a... bloody kleenex in one of the closets, among other belongings left behind! The washing machine had lots of visible grime and buildup, and socks were left behind in both the washer and dryer. The drains in both the sinks and showers were visibly clogged with hair and other trash. The kitchen was also in rough shape, with the inside of the cabinet under the sink being in a horrendous condition. I immediately reported this to the leasing office and had a very unpleasant experience dealing with Khristi, the property manager. She had 0 accountability and lacked any empathy for my situation. She straight up lied and told me that it was cleaned the week prior and that those issues must’ve been missed during their walkthrough(???), and tried to downplay the entire thing. She sent someone to clean the apartment, but the cleanliness is subpar at best. I still feel extremely disgusting and uncomfortable being in the apartment. All the other issues had still not been resolved despite me constantly contacting her and her promising to send maintenance over asap! This has been a nightmare and I definitely regret signing a lease here. Read More

Do not move here under any circumstance, this place is TERRIBLE!! It's INFESTED WITH COCKROACHES and nothing is being done to address it. I call for pest control almost every week and keep the apartment clean but nothing changes, the roaches keep coming out from every place possible. I’ve seen roaches walking on my bed, INSIDE the FRIDGE and a roach even FELL on me FROM THE CEILING once. This place is DISGUSTING.
The entrance to my apartment is always DIRTY and there is NO LIGHT, the lamp has... never been fixed and because of that my father even fell on the stairs once. It's been more than five months since I complained that the dryer was not working properly and no one has ever come to fix it after all these months.
This place is not worth its price and it’s DEFINITELY NOT WORTH THE STRESS. It's making me and my family’s life miserable. STAY AWAY!!
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I was able to get the largest one bedroom apartment $200 cheaper than the rest bc it wasn’t renovated! The apts that aren’t renovated yet are still super nice. The appliances are just older. I seriously love the grassy areas behind the apartment buildings and the fact that everyone has their own balcony/patio. There’s also visitor parking so that random guests don’t take all the renters’ spots! You’re super close to loop 288. It only takes me two minutes to get to Target! You are right by the... train, but it’s the fast & quiet bullet train, so that’s not an issue. Read More

Jeff, Sam and Amanda make you feel welcome. Maintenance is very good and they fix things the first time and quickly. The office staff are very responsive. You can walk around the ponds and see fish and wildlife. The grounds are kept spotless. Senior Citizens are welcomed here. Neighbors are friendly and you feel safe here. If you're looking for a new home in Denton take a look at this complex. My only regret in the year I've been here is that I didn't move here years ago.