Bridges of Cypress Creek Apartment Homes

Some of the Office staff is rude,dismissive, they dont care bout nothing but collecting rent

I've lived here for quite a while, it still feels like home to me. The office staff is very friendly, knowledgeable, and friendly. Maintenance is great! I would recommend these apartments to my friends.

First I just wanted to say that they don’t clean the apartment or care to check it for the next tenant when moving in! there was pee on the toilet, Gnats in my refrigerator and it smelled so badly even after I cleaned it, then there was damage done to room door, the patio blinds were broken & they gave me stove trays that don’t actually fit the stove which is hard to cook with. I’ve reached out twice and they said they would send someone to come look, no one has came and it’s been almost a month... . After going through all this they take the special away from me because rent is late, but no one reached out to me to make sure i got those things fixed in my apartment. The walls are super thin and you can literally hear right through them I suggest not moving here & to always look at your apartment before signing the lease! Read More

Do not! I repeat do not move to these trust me you can do better! Me and my girlfriend regret moving here, since the day we moved here. They are not organized in the office, and it seemed like it's always something that they're trying to charge extra for, it's a bunch of riddle me this and riddle me that, while at the same time we having problems in our apartment. Toilets don't work right, there's been problems with our sink faucet, just anything you can think about and recently we had to go the... day before Christmas Eve all the way up into New Year's day without water, and right now as we speak our hot water is literally off at this very moment, while they just check our rent up again, and I'm sitting here right now have to work today and can't even take a shower, it's always something wrong here, and if possible I will be trying my best to get up out of here soon as I can!!!! I don't recommend anyone to move over here if you can help it, there are much better complexes. Read More

During my time here I have noticed a few things! The staff at bridges of cypress creek do care about the residents. I have witness the property manager taking off running to an apt after a resident called about smoke. Vicky first response was the safety of the residents. It was only a heater being turned on and burning off the dust. I have seen and witness what this team does. Even though we ending things off in a not so good way, Vicky has taken the time to help me even when she is not... even obligated to. So everyone should take the time to stop by and Thank them for everything they do. Also thank the Juan and the Maint team. They work hard everyday keeping the grounds clean and getting the apts turned. So before anyone gives a bad review please take a look at the people who work there. They do care and will help you if you ask for it. Read More