Commons at Westchase

This was the most unpleasant experience I had. Management is really bad, their communication is not very honest to say the least, they are rude and lazy, overcharging, place is infested with roaches, maintenance takes more than 3 days to fix anything, raccoons roam through the place. Even that they charge monthly for pest control there is none ever done.

I stayed here at the commons for two years.
This was the worst experience I ever experienced with an apartment complex.
My car window was busted in
People cars get towed
The apartment managers charged my account twice for rent without my permission with two different transaction and then stated to me when I came to the office that I did it.
The apartment managers took almost a full month to give me my money back and then charged me extra fees as if I didn’t pay my rent on time which was... something I paid faithfully for two years. I moved out of the apartment and gave a notice the managers added a 600 dollar fee to my account like I ruined the apartment and didn’t pay my rent. I took pictures of my apartment before I moved so I have proof of what they have on paper is false.
Now the apartment complex have reported me to the credit bureau with false information
I would highly suggest not moving here Read More

The office team Miguel & Brice have been so helpful & answered all my questions. I love living here! You can tell the difference from when they came in. Keep it up guys!

Property review: Do not move to this community if you enjoy utilizing your apartment complex swimming pool. This is not the community for you if you enjoy beating the Texas heat by cooling down in the pool during the summer. However this pool has been closed since May 21, 2022! My family and I have been resident’s here for two years now. And literally every single summer the pool is only open very briefly! We have been given several different excuses for the pools consistent closure! Such as “... the pool part that they ordered for the pump was the incorrect size” , and “the filter is not functioning properly” & “the pool is closed for remodeling” “ the part that they ordered for the pool is on back order”! So basically it appears to be a maintenance issue with the pool. It’s no excuse for this and that this point this is BREACH of contract! When we moved into this apartment complex and signed our lease. We were clearly misinformed and giving false advertisement, told that this pool was “year-round” for swimming! And while the pool surrounding areas in the decor has been beautifully remodeled. Residence still have not been granted access to this “amenity” that we are paying to use! Meanwhile it’s 105° here in Houston, Tx. Read More

before moving here I suggest knowing that not all the washers and dryers work. The app they use is currently not working and my clothes is stuck in the laundry room and they told me that they're not able to open the door in any other possible way.