5/8/25
Review of a renew.
Mmm over all I’d say my review is mixed at this point. Great office staff. Have built wonderful relationships and know who to go to for answers if I have any questions or concerns, etc. They really are a personable and supportive group. Maintenance is great. The turn around time on resolving any and everything I’ve had is quick.
I am not a fan of the AI aspect of communication nor that some of the staff that serve in other capacities reside outside of office and there’s an email AI component... to reach them. It’s impersonal but also can be frustrating when you would like a response or more personable experience. Each person within stays in the lane of their area and while that’s a good thing it can be frustrating. I’ve just renewed so I can say despite those grievances it’s home. I also have been able to move within the complex once and that process is very seemless.
There are some events that the property hosts, we have food truck days and there is the cutest pet contest for you pet lovers.
The area is close to major highways and not far from Medical Center. Great location come rodeo and concert time too.
Review from Apartments.com
Property Manager at Connection at Buffalo Pointe Apartments responded to this review
Thanks for sharing your detailed feedback about Connection at Buffalo Pointe! We're glad to hear you appreciate our office and maintenance teams, as well as the fun events we host. We understand your concerns with the AI communication aspect and will... take this into account for future improvements. It's great that you've decided to renew; we're happy to have you continue calling us home!