Estancia San Miguel

I really liked the apartment itself, and the staff were always pleasant in person — I enjoyed chatting with Joseph and Tony at the clubhouse. That said, I feel obligated to document my experience for anyone considering this complex (if I could, I would include screenshots and photos).

From move-in, there were serious issues. I pointed out what appeared to be mold in the kitchen cabinets and was told it was just “discoloration.” Maintenance painted over it. After ongoing musty smells, I took my... own samples, which confirmed mold. Only then was it taken seriously.

The unit also had a strong urine smell in the carpet on day one. I paid out of pocket for professional cleaning — something no tenant should have to do at move-in.

Communication throughout my lease was poor. Emails were often unanswered or delayed, especially for time-sensitive matters. When I needed to move out-of-state for work, despite several months advanced notice, there was no effort to help find a replacement tenant or offer flexibility.

Move-out was equally frustrating. I confirmed an inspection date, showed up, and was told the person I coordinated with was out and no one else could complete it. They conducted the inspection without me and took over two weeks — and multiple follow-ups — to share the results.

Financially, this was the most frustrating part. After moving out on Feb 19, I was required to pay through April 12, including rent, utilities, insurance, and even corporate internet (despite returning equipment). I was also charged for “no insurance” despite my policy auto-renewing; after multiple emails proving coverage, I was told I hadn’t updated their “interested party” from a prior email and the charge wouldn’t be reversed.

Then I was charged a full month’s April rent instead of a prorate. Auto-pay processed the full amount. When I asked about it, they sent a document I had never seen saying I should have turned off auto-pay to avoid overpayment — effectively shifting responsibility for their billing onto the tenant.

Overall, this was an exhausting experience. The property is beautiful, but based on how issues were handled, I would strongly recommend looking elsewhere. Read More

**Amenities (5/5):***
The gym is well-equipped and rarely crowded, allowing for a comfortable workout. There’s also a beautiful outdoor pool and a cozy lounge area for social gatherings.

**Apartment Quality (5/5):**
My actual apartment was spacious, with large windows that let in plenty of natural light. The kitchen is modern and had granite me counter space—a dream for anyone who enjoys cooking. Maintenance was extremely responsive when I reported these concerns, which is a plus... .

**Management & Community (5/5):**
The management team at Estancia San Manuel is one of its strongest points. They are friendly, attentive, and genuinely care about resident satisfaction. They often organize community events, which foster a sense of belonging among neighbors

**Overall Impression:**
I would highly recommend Estancia San Miguel to anyone looking for a comfortable living space with a friendly community atmosphere. While there are minor issues to address, the positives far outweigh them. If you value convenience, community, and a welcoming environment, this could be the perfect place for you! Read More

I lived there 4 years.
Roaches in the water system. Impossible to get rid off.
Had multiple leaks throughout the years. Had to cover all my furniture for weeks for them to fix it and every time it rained you could see it seeping into the walls.
Maintenance is nice but very cheap fixes. I put in to fix my microwave two times for it to break days later and just give up. Also tried to get window treatments fixed multiple times for it to be disregarded.
Payed over $900 in pet fees over the 4... years only to be charged over $1,300 on my move out. Was told not to worry about paint or floors, refused to give me paint numbers so they could charge me $500 on the way out for painters.
Typical landlord apathy. Read More

Very cozy and tucked away while being in a great location, not too close or too far from the city. I absolutely love the vaulted ceilings in my 3rd floor apartment and the layouts for each apartment are designed very well.

Nancy has been so wonderful in accommodating us through a last minute drop in for a tour and helping us through the application process. We are happy and look forward to moving here soon.