7/29/25
Touring Process 4.5 stars
The tour of the property was great. I would have given 5 stars if we could have seen our unit, but things do happen to where you cannot see a unit with your same floor plan. So, it's totally fine.
Aside from that, Sophia was very personable, accommodating, and professional. It was like a family member was going us a tour. She accommodated us by showing us a single bedroom, so we could get a sense of what a two bedroom would look like. The unit she should was very well decorated and smelled... pleasant. She even recalled an older video of the unit being filmed that she should us which was the icing on the cake. Lastly, she has been very speedy in the application process which is highly appreciated.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Hermann Park Lofts responded to this review
Thank you so much for sharing your thoughtful review! We’re delighted to hear that you had such a positive touring experience and that Sophia made you feel comfortable, welcomed, and well taken care of. She’ll be thrilled to know her professionalism... and personal touch made such a great impression — from finding a comparable layout to sharing the video of your specific floor plan.
We appreciate your understanding about not being able to tour the exact unit, and we’re glad the experience still felt informative and helpful. Thank you again for the kind words, and please let us know if there’s anything else you need as you move through the application process. We’re excited to help you every step of the way!







