Alma Hub 121

Don’t believe the bad reviews. Everyone has different priorities and expectations. I’ve been here nearly a year and everything has been outstanding! The office is so responsive. The property is safe and secure. The amenities are great. In fact, I’m moving my sister here now because she loved this property too!

Don't move here, it's not a luxury apartment and they should not be charging “luxury” apartment pricing. I've lived in my apartment for 3 years and I am counting down the day until my lease is over. The apartment complex was adequate until new management (Devonshire) took over. The front office managers are incompetent. Before my boyfriend moved in I was trying to get a storage unit. Was told I got one and that my apartment key should work on the unit the manager told me was mine. I checked... several times on my own, went to the front office the manager walked me to the unit that he said was mine and when the key didn't work for him he said maintenance was working on it. I kept checking on my own went back to the office to be told that the storage unit wasn't mine and they would try to see if they had one available. A pipe busted from the freeze landed on and damaged multiple cars in which I was just told to call call my insurance and they weren't liable no apologies or anything. The latest was mold spores starting growing on our clothes and shoes in our closet which I've never had this issue in the years prior living here. We bought a dehumidifier and moisture absorbing bags that were filled in a week. I noticed mold growing on our vent in our closet. I put in a work order immediately and called the next day. I talked to the manager Ashley. I asked her that the apartment be tested for black mold. She basically dismissed me and said that the photo looked like mildew. She said maintenance would be out that day. They did not come out that day or the next day. I went to the front office. Ashley was not there but the leasing agent and maintenance said they would take care of it immediately. The maintenance guy said he wanted to make sure there wasn't a leak in our apartment. Why does maintenance care more than management? The Leasing agents and maintenance have always been great its management that sucks. Side notes the entry gates are always open or broken, we've had an issue with the fire alarm going off frequency at random times, the dog waste baskets are rotting through the bottom, there's people using their apartments as air bnbs so random people just in and out of the apartment, at least something is broken with at least one of the amenities at all times i.e. pool is closed because the filter broke, the door to the gym is broken, the gate at the dog park is broken, etc. The apartment is not worth what they're asking. Read More

Unpleasant stay, my main concern is with EV Charging station. Initially it was free and suddenly they started charging fee higher than Tesla super charging station without any notice . I didn’t get proper explanation from the leasing office on how they gonna sort out this issue.

If you are planning to move to this apartment because it has charging station, think twice as these prices are way higher than Tesla superchargers (if you charge from 0-100 %)

Our family has lived at Axiom Hub 121 in McKinney, Texas, for a while. While there are some positives, such as friendly customer service, cleanliness, and spacious apartments, we've encountered several issues that left us disappointed.

The amenity center, once a highlight, lost its appeal due to the removal of the beloved coffee machine, and other amenities are often in disrepair.

The most significant letdown is the charging situation for electric vehicles. We own two EVs, and the recent... transition from free charging to a costly $0.20 per kWh, plus $3 per hour after four hours, was a surprise and a financial burden. Slow charging speeds and fierce competition for only two chargers have frustrated us.

These charging costs, along with our already high rent, have driven our annual expenses to an astronomical $54,768. Given the high costs and charging issues, we're actively seeking alternative housing as our lease expires. The convenience doesn't outweigh the financial strain, especially for EV owners.

Our overall experience has been marked by increasing disappointment and frustration, and we hope that future residents have a more pleasant stay. Read More

Our family has lived at Axiom Hub 121 in McKinney, Texas, for a while. While there are some positives, such as friendly customer service, cleanliness, and spacious apartments, we've encountered several issues that left us disappointed.

The amenity center, once a highlight, lost its appeal due to the removal of the beloved coffee machine, and other amenities are often in disrepair.

The most significant letdown is the charging situation for electric vehicles. We own two EVs, and the recent... transition from free charging to a costly $0.20 per kWh, plus $3 per hour after four hours, was a surprise and a financial burden. Slow charging speeds and fierce competition for only two chargers have frustrated us.

These charging costs, along with our already high rent, have driven our annual expenses to an astronomical $54,768. Given the high costs and charging issues, we're actively seeking alternative housing as our lease expires. The convenience doesn't outweigh the financial strain, especially for EV owners.

Our overall experience has been marked by increasing disappointment and frustration, and we hope that future residents have a more pleasant stay. Read More