Hill at Woodway

When I moved into my apartment, I was never informed about a severe cockroach infestation in the unit previously. It turns out the apartment below mine, occupied by a hoarder, was also infested, contributing to a widespread problem.

Today, I discovered a cockroach on my fridge and traced it to the space behind the fridge and dishwasher. There, I found remnants of a significant infestation of German cockroaches — the small one known for infesting entire homes and causing extensive damage.

When... I raised this issue with the property manager, asking if they could send someone to clean up the mess left by the infestation, my request was denied. The reason given by corporate? I didn’t notice the problem when I first moved in. Apparently, it’s my fault that I didn’t dismantle my entire kitchen—fridge, dishwasher, stove, and microwave—before moving in, as if that’s the expectation. They were at least courteous enough to offer a few suggestions for some professional cleaners, that I would have to pay for out of pocket.

In just four months of living here, I've already faced two separate infestations. The first one involved ants, which forced me to discard a lot of food on two separate occasions. For my first two months of living here I had to store ALL my food in the fridge or in the pantry inside of a plastic tote. Read More

I just moved out and they are trying to charge me 800 dollars for apparent damages to a window but refuse to send pictures or proof?? Did I mention that’s the balance due after the security deposit being taken away. Had a roach infestation when I first moved in that I had to get rid of on my own because management is useless. Mold in the shower celling aswell. Horrible apartment complex.

The management has no idea how to take care of the complex. DO NOT LIVE HERE! You will be treated terribly and overpay for these apartments. The property is disgusting and terribly maintained.

Among several things. I have had my children harassed by management. They were accused of not being on the lease and interrogated without being able to answer. Then I received a notice on my door stating I had unauthorized occupants. They also did this to a guest I had visiting for the holidays. They also told me I was not allowed to move out early whatsoever as though it is not my right.

Roaches. Poor management. Theft. Property damage. Maintenance steals. Mold and rust were painted over in “renovations” now they charge you 50$ to park under the carports. Save yourself.