Soap Factory Apartments

We've been having problems with our AC for quite some time. I'll say at least a year. The maintenance people come and tell US that they don't feel any difference. I guess you wouldn't if you just came from outside and it's early on the day. The problem is the AC just quits. You can still hear it trying to run but the air is just not blowing out appropriately. And I wish they would ask us what we believe the problem is instead of giving us their opinion when they aren't boiling like a shrimp.... They also close out service request tickets before the problem is taken care of or they take a long time to answer the request. I understand this apartment is set to be demolished in 2027, but your residents who are paying are still here. There are other things but this is the main thing because it's quite miserable to sleep when you're overheating and sweating. Read More

Moved here to start college; it’s been a year and a half and despite the prices constantly going up, the quality in the buildings, security, and services have consistently declined. This place is a last resort in the case you’re extremely low income or if you’re recovering from homelessness, but even then not worth the price.

I absolutely love my apartment here and I am sad to leave. I decided to make the move now, instead of waiting until 2027 when my phase 2 building is set for demolishment. My view over San Pedro Creek is amazing and the song of birds always around, quacking's of the ducks are so adorable. The management team always supported me and they are a very approachable team. This property has a special place in my heart, I wish everyone here only the best!

I had to move out the next day, the apartments are disgusting and filled with mold, windows had black mold, water shower head had mold, they don’t clean before you move in, AVOID these apartments are a health hazard

Moved to SATX for work and landed here due to availability. After a 9 hour drive, arrived and there was nothing ready for me. No paperwork, no keys. When I finally received my keys they didn't work. In the following months I had a series of maintenance issues that flooded my kitchen and shower head. The biggest headache is the parking! My car has been stolen and broken into twice! There is no security and when I asked to see the cameras, I was told only the police can view them. You have to... register your car with the office or your car will get towed! My car was towed EVENTHOUGH I REGISTERED IT WITH THE OFFICE. If you plan to have guests over, you better make sure you use your "guest code" and even then, if they move their car even 5 minutes passed the deadline, their car will be towed. It has been an absolute nightmare, I can't wait to find another place. Read More