The Vance at Huebner Oaks

The experience of viewing and applying was extremely easy and fast. I applied in the morning and by lunch time I was told I was approved.
The moving in was seamless and was provided all the info needed to help set up services to my apartment.

This complex has had people's tires for their cars stolen and the cars were sitting on rocks in the parking lot. My car has been broken into, apartments have been broken into, cars have been STOLEN and there are absolutely no security cameras on site nor security that they "hired." Their apartments are also infested with roaches no matter how often pest control comes!! Save yourself the money and don't move in here!

Pool has been closed more than open, pet wash has never been open, gym in phase one and rec center have been closed for months with no communication on when things will open.
Pool has been closed and green for over a month. It’s Summer. It did not open until June, was closed several times.
There is a big pest control problem, tenants do not pick up after dogs. No luxury amenities are open yet they still charge for them.

They do not fix any of their amenities. Ac has been out for months no response no action. These apartments are no longer luxury apartments SAVE YOUR MONEY it’s definitely not worth it.

I have lived here for about a year now and I moved here looking to possibly call this place home. I’ve paid rent on time and have never really required much from the front office. But when we were hit with the winter storms last week, I felt abandoned by them. I first reported my roof had started Sinking two days prior and warned them that it was going to leak. They came and looked at it and said there wasnt much they could do. Then when the ceiling finally gives way I’m left alone in a dark... cold apartment trying to catch water from flooding me out. I asked if they had buckets or tape or something to prevent the water from overwhelming me and I was met with just catch as much of it as you can. Fast forward my apartment is a loss and I was relocated. The elevators were out, as they always are, and had to move from the third floor to the fourth floor with no help. I still don’t have my mailbox key for the new unit, I haven’t had any communication on it. Now today, when I called the office just to get a since of how much my rent is for the month I am placed on a 15 min hold. I call back multiple times and go to voicemail. When I finally reach the young girl at the front she tells me she forgot I was on hold. She gets me over to The manager who is rude, cuts me off and sounds very dismissive of how disrespected I’ve been feeling over the last week. I caution anyone wanting to move here. I though the same thing like everyone else that these were nice looking apartments for the price they charge but it’s clear they substitute quality of servant customer service for price. I will not be renewing here. Read More