Arbor Park of Alexandria

I wish that I had read the reviews before moving there. They are all accurate. I have lived there for a month and the hot water is not working more than it is. We have not had a functioning dryer since we moved it. The maintenance teams marks the maintenance request as completed without having set off in the unit. The front desk ignores you and the management company UDR ignores you as well.

I deeply regret choosing Arbor Park of Alexandria as my home. My experience here has been far from pleasant, and I cannot recommend this complex to anyone. Here are the main issues I’ve encountered:

1. Roaches: Despite numerous requests for pest control, the roach problem persists. It's both frustrating and unsanitary.

2. Thin Walls: The walls are paper-thin, and I can hear every step my upstairs neighbor takes, which sounds like a horse trotting around. Despite multiple complaints, this issue... remains unresolved.

3. Marijuana Smell:The constant odor of marijuana is overwhelming and unacceptable. This problem has also not been addressed.

4. Maintenance Closet: There's a hole in the ceiling of my maintenance closet that exposes the attic. On one occasion, workers were in the attic, and I could see and hear them without any prior notice, showing a lack of transparent communication.

5. Power and Hot Water: The power frequently goes out, and the hot water supply is unreliable, adding to the frustration and inconvenience.

6. Unkempt Grounds:The common areas and grounds are poorly maintained, with trash often left out and neglected landscaping, making the complex look rundown.

7. Noise Pollution: Besides the thin walls, constant street noise and nearby construction make it difficult to find peace at any time of day or night.

8. Vehicle Damage: I've experienced a hit-and-run on my car while parked here, and it has been scratched and damaged multiple times.

9. Security Concerns: All doors use the same code, and the call machine in the apartment doesn’t work, making me feel unsafe as anyone with the code can access any part of the building.

10. Rent Increases: Rent increases happen regularly without any corresponding improvements to living conditions or amenities, making it feel like they’re just trying to extract more money without addressing ongoing issues.

To make matters worse, my neighbor from hell only exacerbates these problems. The constant noise and disruptive behavior from this neighbor have made living here even more unbearable.

DO NOT MOVE HERE UNDER ANY CIRCUMSTANCES!

Overall, Arbor Park of Alexandria is a poor choice. If I had known about these issues beforehand, I would never have chosen to live here. I've submitted numerous requests with no resolution, making this situation simply unacceptable.
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I regret to say that my experience at this property has been less than satisfactory. Firstly, there is a persistent issue with mice infestation. Secondly, the leasing office staff lacks friendliness and cooperation, making it difficult to address concerns effectively. Additionally, being charged for a stove and microwave replacement upon leaving the property, despite them being in good working condition, is unreasonable. I WOULD NOT RECOMMEND THIS PROPERTY AT ALL.

I should’ve have known not to move in after we had issues with getting anyone to contact us back before moving in. Maintenance is slow. We have had so many problems with our place that have not been fixed. More importantly, we had a fly and mouse problem! It feels disgusting living here. Do not move here unless you wanna deal with mice!

I am a prospective renter. Arbor looks great from what you see online. However, it has been multiple business days and not one staff member has been in contact about the leasing process, a tour, etc. That, combined with the current ratings (most of which having been inappropriately ignored)speaks volumes.
Skip this one, y'all. I got a feeling this ain't the one unless literally every other apartment complex closes overnight.