Stoneridge at Mark Center Apartment Homes

We recently moved out over the summer…. We had a horrible infestation of mice. The exterminator basically was scheduled to our place weekly…. It wasn’t until we moved out that we could see where all the point of entry was it was horrifying and deeply devastating to know my children existed in that environment. Living there the last year really traumatized me even in our new home I still look at the ground to see if I’ll see one or worry if a crumb is a dropping. Moving out I had to throw away an... expensive vacuum and buy new furniture and chewed up clothes that I thought was safe stored away in closets. I understand that moving can come with a cost but we had to budget more than we hoped for. I get sick just remembering it all and the sleepless nights I went through. Read More

We have been living in a rat-infested apartment at 5789 Winston Court, Alexandria, VA for over a year. Not a mouse. Not a occasional pest sighting. Rats. Multiple. Active. In several rooms of our apartment. And management’s response has been nothing short of negligent.

We did everything right. We followed every single recommendation from property manager Grindy to the letter — kept all food elevated off the ground, maintained an immaculate apartment, eliminated every possible attractant. We... held up our end of the deal completely. The rats didn’t care. Things got worse.

The pest control company they contracted hasn’t even set foot in our unit in over three months. Three months. And yet somehow management considers this an acceptable, ongoing solution. On the day I write this review, we spotted three live rats inside our small apartment in a single day. This is not a pest problem. This is a public health crisis inside a residential building that management is actively ignoring.

When we brought this to Grindy, her response was to tell us we could “keep submitting maintenance requests.” That’s it. No new pest control company. No inspection. No accountability. No urgency. Just — submit another request into the void. We have submitted request after request. Nothing changes. The rats remain. The rent stays the same.

Let that sink in: we are paying full market rent to live with rats.
This unit is not habitable. Under Virginia law, landlords are required to maintain premises free of infestation. This property is in clear violation of that obligation and of Alexandria’s housing code. We have filed complaints with the City of Alexandria Code Enforcement and are pursuing all legal remedies available to us.

If you are considering renting here, ask yourself: would you pay $[X]/month to share your bedroom, kitchen, and living room with rats? Because that is what life at 5789 Winston Court looks like. There are droppings. There is gnawing. There is the sound of them moving at night. There is the fear of what they’re carrying — leptospirosis, hantavirus, salmonella — diseases that rats are known vectors of, inside an apartment where a family lives.

We have photographs. We have a paper trail of every complaint. We have certified mail. We are not going away.
To future renters: run. To management: we are done being ignored. Read More

Worse Apartment ever huge mice, cockroaches, etc...
Staff members and management are super rude, Horrible, Miserable.
specially the manger

Communal Laundry non functional.
Parking impossible to find unless additional fee is paid.
Community center is rarely open and low quality.

Great location. Very quiet and well maintained. When maintenance is needed it is done quickly and very well done. Nice place to live and great location