Trillium Apartments

This is the most worst trillium apartments in the Fairfax from my 2 years of experience living in this place. Bad service, hot water shuts down at least 3 times every week, poor conditions and help service doesn’t help at all. Gyms equipments are all broken, bathrooms are closed 24/7 , pool is always closed, dirty plaza, broken roads and etc. Do not recommend for people out there looking for a place to live!!!

Trash everywhere, it usually smells like urine(because people pee in the stairwells),the fire alarms go off constantly, drunk drivers in the parking lot, dog attacks, the pool is randomly closed most days in the summer, kids everywhere unsupervised, your packages will get stolen, and don't be surprised if people try to break into your apartment.

Do NOT bother with this hell hole. Only been here 2 months and the pool is only open 50% of the time... folks jump the fence to use the "amenity" we pay $25/mo for. The gym a/c never works, the single bathroom there has trash all over the place and the sink doesn't work.

There are two elevators for 12 floors and one is ALWAYS broken. One is currently down and has been for a week so far since July 30. The firemen came to let someone out and it's been down since. If you have to take the stairs,... be prepared to smell urine and get sticky shoes.

No freight elevator so moving in/out is a major hassle.

Everything is old and broken. My aunt lived here in the early 80s and... it looks the same. Nothing is upgraded. Do not be fooled by the fancy apartments they show online. These are not what the have.

Save your $$! Read More

Summer is awful here. It has been 83°+ for days now. Sometimes it will be fixed enough to dip down to the high 70s but it will inevitably break again.

If the water works, only hot water OR cold water will come out of the faucet- you will never get both at once. There are constant emergency water shutoffs (10+ the past few months alone), sometimes with no advanced notice. I have woken up many times only to have absolutely no water.

When you do have water, you will also be treated to a... delightful grinding & sputtering noise. Sometimes it comes out discolored, too.

Every few months you will be required to clear out all of your kitchen cabinets and closets so they can spray pesticides, because cockroaches are a huge issue. You also cannot access your apartment for hours afterwards and must evacuate any pets. This will only be done during business hours so you may have to take time off.

Notice the star rating on this website has nothing to do with the actual reviews. Please don't be fooled. Average the stars yourself- this place is awful. Read More

Things were okay for a while even with some unexpected features of the apartment but they quickly went downhill.

Packages have been stolen regularly. We requested footage for the police report and have not received it.

Our washer/dryer unit was the only reason we chose this place and it broke within a few weeks of moving in. We still do not have it repaired over a month later and have had to use the communal one, which tends to flood. While we do understand parts being on backorder,... communication has been very poor and we have no timeline for repair and no mention of replacement.

Water is regularly shut off for emergency repairs. Just looking at my e-mail, it looks like it's been 5x in two and a half months. We cannot take showers half the time, and forget baths. This is another help ticket that has been sitting unanswered for 2 weeks. I just tried to take a bath this morning and it took an hour to fill the tub to 5 inches before I gave up and the grinding of the pipes started driving me crazy.

Some other things to note:

- Walls are thin. Noise is not enforced well- our neighbor has a bass that can be heard from the elevator and regularly wakes us and our other neighbors up at ~1-3am on weekdays. They have an overnight security crew which is nice, but after a few calls they stopped bothering to show up (we have a peephole camera and can tell).

- Washer/dryer and dishwasher need to be switched between. They cannot use both at once.

- Only heat or AC is on at one time. We had a few days of 80°+ weather with no option for AC. You can expect to have it turned on mid-May.

- We have seen bugs but not many thankfully. We keep our food sealed so that helps.

I would recommend looking elsewhere. Read More