TANGLEWOOD APARTMENTS

The units are not worth the price they are charging. Old appliances needs an upgrade! Poor management ; they do not notify as often when maintenance comes in and out of the apartments. They also do not answer their phone or emails when voicing a concern.

I was a resident there for about five years, while in the military. Issues I had: 1) When I first looked at the apartment I was informed the carpet would be replaced once my lease was up. Surprisingly, I was charged a carpet cleaning fee EVEN though the office agreed it would be replaced, so I tried to use my "Free service" to renew my lease for a free carpet cleaning. They gave me an excuse saying I had to give them a week in advance to use it. 2) I had a maintenance worker walk into my... apartment, I just so happened to be off that day sleeping, and enter my residence unannounced without a 24-hour notice. He claimed he was "checking" apartments to see what units had washer/dryers. 3) The walls are super paper-thin. You can hear everything, EVERYTHING. You will hear conversations from the upstairs and downstairs apartments. Everything wasn't too bad overall.
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The apartment complex has gone through multiple changes. The office staff can be polite but they don’t keep their word. I have been waiting for them to finish work in my bathroom for over 3 months. They sent an email saying you have to make an appointment to come to the office. I’ve never heard anything like that before. This is my second time living here. I had no problem s the first time. This second time was a horrible experience and I’m not renewing my lease and I don’t recommend anyone move... here. Read More

I’ve been a resident here for three years, and when I first got here they sold me a new renovated apartments but later found out that apartment was not available two days before my move in date. My roommate and I had to settle for the apartment with the oldest and stinkiest cabinets, it was also not clean. However, the front office staff worked well with us and accommodated us. My first year was okay, I saw one roach but pest control came and sprayed and didn’t see any more. Walls are super thin... , you can hear conversations from the upstairs and downstairs apartments. I didn’t mind that much. Items were stolen from on three different occasions, one being my wallet. I spoke with the apartment about it, and nothing had been done. Even asked them if they could possibly install surveillance, nothing happened. My new neighbors smoke cigarettes and the smell was getting into our apartment, and that can be very frustrating for someone that does not smoke. The best things about the apartment is the master bed room is spacious and there is a washer and dryer in unit which is convenient, the complex is fairly quiet and people find comfort in walking their dogs and causally walking around the complex. Maintenance took care of my problems quickly when a work order was put in, and the property is good about making sure the grass is cut and the landscaping is beautiful. Sometimes the trash overflows by the dumpsters, but I think that is more on the residents than the management. This was just my experience, and I hope whomever is reading this experience was better. Is it not THAT bad, but not great either. Read More

Do not rent here, a pet was reported in my apartment on january 21st I did not have a pet here. They did not inform me of this till march 4th. I do not have any pets. I work nights and have been in my apartment every time someone has come to my apartment. They told me it is in the lease and they documented the pet in my apartment.. no recourse. I REPEAT I HAVE NO PET.