The Pines of Roanoke

The space is good. Grounds are ok. Renovations Ok. BUT. More of a facade. Sloppy painting. Food smells creep in from everywhere. Cigarette smells too. Getting repairs is difficult.

I moved here from FL in99, and even though the arrangements were completed from out of state, they made the leasing arrangements and move as easy as possible! Since then, I have purchased a Townhouse in the same community and the staff at The Pines continues to include us also in their apartment functions, such as Pool parties, and holiday parties. I have seen the work that they put into the apartments and the grounds which has helped to make The Pines such a lovely community!

We have lived here at The Pines for almost 4 months and have had a great experience so far. We moved from a house, and to a different state with a family of 6, so were nervous about going into an apartment and the issues that could arise, but the office staff is wonderful and friendly and responsive, the maintenance are there for you very quickly if you have an issue, and are also friendly and personable, and the pool and BBQ and tennis courts are awesome! Also, neighbors have been great and it... is such a pretty area with great schools. My kids also love how the office makes and hands out cookies for them every Wednesday. I also like that the entrance is not on a major street and it is quiet and yet accessible to everything. Very safe and friendly community. Read More

The first year was a little rocky but the new staff knows what they are doing. Very experienced and friendly. The maintenance staff is fast! Beautiful property and the pool looks so much better than it used to. They are now putting money into the property! Cant beat the location either. Trees, grass, mountain views and away from the crazy traffic near tanglewood area. Renewing for another year next month=4 years!

Let me save you from wasting time and money by even considering this place. It’s so nice on the outside and seems so lovely when you tour but I promise the place you end up living won’t be anything like that. If you like mold and bugs and incompetence this is the place for you but otherwise you want to look elsewhere. It’s unfortunate because I was hoping it’d be different but I was wrong.