Addison

We definitely recommend the Addison. The office staff was always very friendly and helpful, and minor maintenance issues were always taken care of quickly and thoroughly. One time, I went to the office to mention a maintenance issue, and they arrived at our apartment before I even walked back! We didn't have any major maintenance issues, so we can't speak to that. The apartment layout was nice, and the in-unit laundry, forced air heating, gas fireplace and wall air conditioner were very helpful.... Pet fees were pretty high, unfortunately, but they were disclosed in advance so we were aware of that. However, the office was very accommodating in terms of not charging pet fees or rent when we were fostering a kitten that we had rescued. Unfortunately, we had to move because of work, but if we were staying in the area, we would certainly have continued to live at the Addison! Sherry in the office is incredibly nice, personable, and helpful; we didn't have many chances to interact with Layce as she was new to the property toward the end of our tenancy, but she was also very nice. Read More

This place is so awesome! The staff is so helpful. The maintenance team is absolutely amazing, he just came by the other day to do a small repair on our dishwasher, and also replace a toilet roll holder. He was so kind and very personable. Another thing that is so cool is the new light fixtures! Thank you so much Olivia for getting the light fixtures on the buildings repaired! You and your team are doing wonders! I'm so happy to continue calling this place home.

Stand offs drugs hang banging kids unresponsive staff and too top it off high rents

I am so glad I am not the only one who had a horrendous experience while living here. Everything was fine until they changed management. There were so many inspections from outside vendors (probably 7 in 1 year). The office staff were disorganized and lacked communication between each other. I was harassed with letters on my door for every little thing. One occasion when I received a notice I went into the office to address it and the man working knew nothing about it. He had to call the... manager on her day off to get answers. Another time, i was charged a fee for non payment when i inquired about my prorated rent cost upon move out, when i payed the amount told to me, it was incorrect. They penalized me for not paying the correct prorated amount told to me over the phone. Upon moving out, I had addressed all of my complaints with corporate and they never got back to me. There are hidden fees for everything and they over charge for move out costs. I presume it's to cover the remodel costs. RENTER BEWARE!! Read More

This place is horrible! The management is not professional and never respectful! They take forever to fix things! Plus everything breaks constantly. We ended our lease and they new we were moving never came out to inspect the apartment then told us months later that the apartment was destroyed. Then put us in collections without notice! The way they handle everything was immature and I would never recommend this place !