Rivershire Apartments

I lived at Rivershire for several years, and unfortunately, based on my experience, I would not recommend living here.

One of my biggest concerns was dark staining/discoloration in the apartment. While I was still living there, I told management I was concerned it could possibly be mold and asked for it to be checked. I also told them I was experiencing a very dry mouth, throat and lips and constantly drinking water without relief. I wasn't claiming mold was definitely the cause—I simply wanted... my concerns investigated. To my knowledge, the apartment was never properly tested for mold while I lived there.

At move-out, I was told the staining was candle soot and that the apartment had to be painted twice, supposedly costing around $1,400. I was charged $700. I strongly disagree that occasionally burning one or two candles explains the extent of the staining, especially since I had already raised concerns about possible mold before moving out.

The heating and cooling were also frustrating. The AC did not properly reach the bedrooms, making them very hot during the summer. During winter, my heating bills sometimes reached around $400, and the poor windows didn't help.

I also dealt with petty complaints from the downstairs neighbor. Management once contacted me because there was a BUG in my outdoor garbage can. It's an outdoor garbage can—bugs happen. I couldn't believe something that minor warranted contacting me.

What disappointed me most was how things were handled when I moved. After living there for years, I asked to extend my lease by ONE WEEK because my new place wasn't ready. I explained that I would have nowhere to go during that gap, but they would not work with me. Then afterward, there were comments about being sad that I was leaving after so many years. That didn't feel sincere to me. If you value a long-term resident, I believe it should show when they actually need a little understanding.

I was also charged for blinds and an exercise bag left behind, but the $700 painting charge and how my concerns about the staining were handled bothered me the most.

This was my personal experience. If you're considering Rivershire, ask questions about heating costs, windows, whether the AC reaches the bedrooms, how possible mold or moisture concerns are handled, lease extensions, and move-out charges.

After several years there, I expected better communication and consideration. I'm glad I moved and would not choose to live at Rivershire again.
Read More

DO NOT RENT FROM THIS COMPANY!! There is currently garbage everywhere. After a fire that cost each resident in my building hundreds if not thousands they have let the conditions fall apart. I have been offered $50 off rent or kick rocks and leave.I only wish I could post pictures.

Lived here for 2.5 years and was no more than an apartment number to them. Would not recommend living here if looking for a community feeling or attentive/caring staff. Whenever maintenance was needed, we were treated as a burden. A neighbor always put their trash out and raccoons continuously got into them and trash would be around in our grass for weeks after.. i called multiple times and they said they told them to not do that and that they couldnt do anymore than that. Other occasions where... staff was short and irritable with us over email/phone. Many of the apartments need updates.. wish I would have taken a picture of our deck that had rotting boards that made us not ever go out there due to safety concerns. Only reason this is a two stars is because they take care of lawn care, you get a garage, and you don't have to pay for the water. Do not rent through Wimmer, is my personal suggestion. Not worth the money or lack of care they show. Rent through smaller property groups/individuals. Read More

You can see from the response to the most recent review that management would rather say you're wrong than try to make things better. Yes the property got new shingles and new paving, but that didn't improve my life. Lower rent and being treated like they wanted us here would have.

Definitely on the low end of Wimmer's large complexes in the area in terms of the quality of the construction and amenities, and the management has been really unresponsive lately. There were residents causing trouble at the pool, and instead of literally looking out their windows (which are next to and face the pool) now and then to see who was the cause, the cut the hours and are already closing it for the season next week. So we pay all this four-figure rent (they may advertise some... starting around $900, but it will be over $1000 your first renewal, with water, trash, and pet fees on top of that; they hike a Minimum of 5% every year) and we don't get to use the biggest feature. The other "luxury" apartments I've lived in had the pool open later at night and until late September. Residents requested a delay as it's cold this week and forecast to be in the mid 80s again in two weeks but silence. Just an example. Upkeep, repairs, landscape maintenance gets the same head-in-the-sand response. Location is fantastic, but the attitude is ruining it. Read More