Colony Woods

I beg of you not to move here. While the location is nice, it's not worth the cons. Firstly, the application process was horrendous. That should have been my first red flag. I constantly had to call to remind them of the things they told me they would do. Took ages to finally see the lease. Moved into an apartment that smelled like smoke. They promise the people before me didn't smoke but the smell and residue left behind says otherwise. Oh by the way, overhead lighting only exists in the... bedroom closet, kitchen, dining space, and bathroom. Want light in the living room and bedroom? Better own some lamps. Water pressure is always low or shuts off (my showers go down to the trickle of a sink) and then they charge you for a water reimbursement. They never explain how they come up with that number (it changes each month). I can't use my sink disposal because the water drains into the dishwasher which then fills up with gross water. My oven was broken upon moving in. The door was screwed up so the oven was overheating like crazy, burning everything and raising my power bill like crazy. My A/C works, but some of the vents rattle and crackle which is annoying. They advertise in unit washers and dryers, but don't be fooled, you have to rent or buy them. Ain't none provided to you. Want to relax on your deck or patio? Good luck with all the wasps that have made nests in the building's framing. Oh and you have to pay for pest control each month which you think would solve that problem, but no. I've lived here for less than 2 months and have already made 5 maintenance requests. People in the office seem so kind but it's all a facade. All talk, no action. I got my second month off rent free as part of my lease deal. But I had to badger them to remove the rent bill of my second month and they didn't do anything about it until the very last day rent was due, when I threatened to come sit in the office until it was fixed. Save yourself the trouble and don't move here. It isn't worth the time and energy. Read More

If you can do anything, do NOT move here. Water constantly shutting off, our oven eye smokes every time we turn it on, our back door is rotted, my roommate’s bath tub knob literally fell off and she struggled to turn off the water. And guess how many of these issues have been fixed? Mind you, we’ve told them about them all since we moved in two months ago. The answer is NONE OF THEM!! Not a single one. Oh and forgot to mention that our trash has still yet to be picked up after two weeks and we... pay $25 a month for the valet trash. The amenities suck. The pool is decent, but the courts and fitness center they love to advertise are pathetic. I know the price looks good and the apartment is nice, but just go somewhere else. I wish we would have listened to the reviews. Read More

My AC hasn’t been working in a month. The maintenance team changes like you change draws. They also tend to lose tenant keys and can’t figure out anything. I’ve also been waiting on my new dishwasher because my current one leaks . Also the water has been turned off over 10x since in been here (September) because there’s always a “leak” somewhere on the property. These apartments are ok considering the price & area but they are terribly built and maintained.

Our a/c unit has been broken and leaking Freon since we moved in in October. Front office employees lie to your face. Terrible- do not trust Arcan

On April 6, 2022, I paid a deposit of $100 and a pet deposit of $600, in order to secure a two bedroom, two bathroom apartment at Colony Woods. Around May 1st, I received a call from their office that the apartment was no longer available. The woman whom I spoke to shared that the couple living in the apartment was no longer moving. I got my $100 deposit back but I didnt get my $600 pet deposit back. I went by the office countless times, called the current owners for the complex and the previous... owners. The Colony Woods office employees started out understanding, while they offered many excuses, but I was determinded to get my money back and they eventually became hostile. I not only had to find another apartment, within 3 weeks of my move out date, I had to find a lawyer. I had such a bad experience and I didnt even live there. I would not suggest trusting this company with your money. Read More