Senara Apartments

Thank you so much Scott for repairing the apartment. Talk about an amazing work ethic and friendly customer service. He is truly a gem to the complex. Call him if you need him!

I promise this isn’t someone who is just mad or whatever. This place is horrible and makes me feel like I wanna die everyday living here because I’m terrified to use the restroom for days because it’s roaches everywhere then I go days without eating if I don’t leave out and grab food because I’m terrified to go in my kitchen because the hugest roaches will coming darting out of no where and these roaches have no manners it doesn’t matter how clean you are because if the next apartment is... infested then yours is too I’m afraid to post any pictures to prove my place is clean because that will then show who I am to the leasing office and I don’t won’t retaliation because of a bad review that I’m trying to save a person from ruining their lives here Read More

I had a 12-month lease at Senara Apartments, located at 5225 E Thomas Rd 116, Phoenix, Arizona 85018, and my stay there spanned from June 7, 2023, to June 7, 2024. As the lease agreement stipulated, I was required to provide a two-month notice prior to moving out, which I adhered to, ensuring that I officially notified management in advance of my plans. To fulfill my obligations, I planned my move meticulously and officially vacated the apartment on June 6, 2024, just a day before my lease ended... . The apartment was completely emptied of my belongings, and I took every necessary step to ensure the space was in good condition when I left.

However, upon my departure, I was informed by the management that I owed for an additional 7 days of rent. This was surprising to me, as my understanding was that I had only occupied the apartment for 6 days in June, following the terms laid out in my lease. I believed that, by moving out a full day before my lease expiration and having provided proper notice, I was in compliance with all requirements and would not incur any extra charges. This misunderstanding regarding the final billing brought about an unnecessary complication as I had planned my move to ensure a smooth transition, and I was trying to maintain a positive relationship with the management during my tenancy.

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First they called me a day before and said they changed my apartment number. I got all my clothes sent to the apartment number they gave me 4000 dollars worth of clothes stolen because of that. If you move here beware get the package services people steal. I asked the office girl for corporate number she says for package yes 4000 dollars worth of clothes. Smdh. Everything in the apartment is patched up. I can't wait until my lease is up.

Read all the complaints! Dontnlet new pretty paint fool you!!!! Dont be a fool!
They trying to hide them. If I can help just one person find a better place than this place I hope I do stay away.... Stay away from this place!!! Listen to the complaints the manager is a liar the property is a lie. They charge for everything. She says they've been there for 9 months but the property has not been taken care of they just rip people off taking their money charging for everything. The property tries... to get you to sign a lease but make up excuses for your move-in date. Read More