6/26/26
Don’t believe good reviews
I have lived here two years. They tricked my partner into signing a lease increase without me being there. I’m also on the lease. They covered the price we would have to pay and told them, they had to sign without telling them what it was. We went from paying 1,000 a month to close to 1,400.
Random fees with a decrease in amenities. Out of no where they put up reserved parking signs for parking spots that were free. Now we have to pay for another spot. We have to pay more money now for a... maintenance fee that is supposed to take care of the grounds. Trash is everywhere. We can’t take our dog for a walk without her trying to eat chicken bones, dead birds, and cigarettes. Recently they replaced a lot of grass with rocks. So they don’t need to spend more money on water. We have to pay a trash disposal fee. Someone takes our trash out for us 5 times a week. We don’t need that. We live by a dumpster. Neighbors keep trash in front of door without a trash can.
Neighbors are constantly parking in fire lanes. Making it hard to back out or leave. People abandoned cars in free parking spots. I told the office this is unfair I have to pay for a spot while others use a spot for storage.
Office is always closed. Had a bad leak in my apartment that was urgent. Maintenance didn’t show up till a day later.
Drains are always clogged. It’s hard taking a shower with water not going through the drain.
Everything in the apartment is falling apart. Not worth the price and random fees.
Everyone in the office is rude and dismissive.
No one walks their dogs on leashes.
Weird disgusting smell by pool. Can’t walk by there.
They don’t hire anyone to clean. Just an extra fee
Can’t use laundry mat. They decreased the size of washers and increased price. Always dirty and gross. Clothes get trapped in washer and ruined.
Pay over 200 dollars a month during summer for APS when our apartment is too hot. Constantly ac is close to 80
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Villa Toscana responded to this review
Dear Valued Resident,
Thank you for sharing your feedback. We strive to be transparent with our residents and appreciate the opportunity to address your concerns.
Our renewal offers include a detailed breakdown of all applicable charges so... residents can clearly review any changes before making a renewal decision. We work to keep rental increases reasonable while remaining competitive with the local market.
Over the past year, we've also made several improvements to the community, including the addition of Valet Living trash service, new reserved parking options, landscaping enhancements through xeriscaping in select areas, and brand-new laundry equipment. While the laundry pricing was adjusted following the installation of the new machines, we remain committed to providing a clean and well-maintained laundry facility. The laundry rooms are professionally cleaned each week, and our maintenance team performs daily spot cleaning to help keep them in great condition.
We value resident feedback and are always looking for ways to improve. If you'd like to discuss your experience or have questions about your account, we encourage you to contact the leasing office directly. We'd be happy to speak with you.
-The Villa Toscana Management Team