Encantada Queen Creek

I loved this apartment, we moved out only cause we got a house. Maintenance always filled our request at a reasonable timeframe. The commodities like pool and theater where great and the complex promoted bringing the community together.

I lived at this property for almost 12 yrs. Property management leased the 2 bd apartment above me to a family of 6 with a large dog. The noise at all hours, including in the middle of the night was unbelievable (balls bouncing, kids jumping off furniture, dog barking, riding scooters in the house, fighting, throwing items over the balcony, etc). I complained many times and was told "they're moving but we can't disclose when". Of course they never moved and the property manager admitted to me... that he had received many complaints about the family and had spoken with the family himself. When I finally went almost 2 weeks with very little sleep, due to the noise, I decided to move. The property manager told me they were going to charge me a 60 day notice fee and a break the lease fee. I didn't want to move but it's unreasonable to expect someone to live under these conditions. Read More

Encantada apartments is probably the worst place I have ever lived in my entire life.  When you go look at the models everything seems pretty nice, but when you actually move in your apartment may be different than the model you toured.  My apartment was on a ground floor and it was like living in a dungeon with only one tiny window in the living room. But after living there for 2 years it just kept getting worse and worse.  For example, when I moved in, there was all kinds of broken stuff and I... had to keep calling the office to get the maintenance guy to fix things.  Maintenance would show up and then would leave without finishing so I would have to keep calling to get stuff fixed.  I finally gave up and decided to just live with it.  When I moved out, they tried to charge me for repairing something that I asked them to repair when I moved in.  Needless to say, i had to argue with them about it to get it taken off.  Here's the list of what I had to deal with while living there... 

1) Walmart grocery carts everywhere!  Plus some obnoxious tenant kept putting their carts in front of  my apartment door. So annoying, I don't even shop at Walmart!!!!
2) Dog poop everywhere!  So gross!
3) Overflowing dumpsters every day! 
4) Huge clouds of cigarette smoke everywhere!
5) Huge clouds of pot smoke everywhere! Gag!
6) Cricket infestation in the walls and vents!
7) Filthy air from the vents.  Looks like black mold!
8) Noisy neighbors.  I mean I heard everything!
9) Upstairs neighbors stole my Amazon packages, dumped their ashtrays onto my patio, stomped around all hours of the day/night.  Totally obnoxious!
10) Random people always stealing your assigned parking spaces.
11) Do nothing office staff - if you call to report a noisy neighbor the office tells you to call the police or ask them nicely to be quiet.   Seriously?  That's just one example.
12) People with large dogs that don't keep them on a leash.  A threat to me and my dog's safety!
13) Dogs that shouldn't be li Read More

So-so apartment complex, interiors are very old. I'm a low maintenance renter and didn't have a high standard. Location is the only thing going for this place. 6 days after the end of my lease I was contacted with some fees, no problem. I have 2 boys and things happen. I asked if I could pay online and paid the fees using their online portal (that I used to pay rent the majority of my time with the company) at their suggestion. Money was taken out of my account 2 days later, 8 days after my... lease ended. 3 MONTHS later I get a letter from National Credit Systems that I did not pay the move-out fees and will be reported to the credit bureaus. Absolutely not. I have confirmation that I paid on the portal and the debit from my checking account that I paid in full in a prompt and timely manner.

So so shady. Do NOT lease here unless you need to be within walking distance of places. Read More

Leasing office is terrible. Maintenance sucks. I’ve been here like 4 months air has gone out twice, they take their time fixing it. Don’t have any urgency in getting back with you. I wouldn’t tell my worst enemy to live here.