9/2/26
Air Conditioner
My AC and thermostat completely shut off. It was 102 degrees outside and 94 degrees inside my apartment. I was stressed because my cats were visibly uncomfortable. I called emergency maintenance and before I could get off the phone with the agent I already had maintenance attempting to contact me. Vimal the maintenance manager let me know he was on his way. Within 15 minutes he had my AC temporarily working for the night and promised he would be back the following morning to replace my... “transformer”? 9am the next day he is at my door with parts and has everything fixed in about 20 minutes. He even brought me a new filter and cleaned my coils and it smelled amazing in my apartment after. That is just one example of how maintenance saves the day here. I will live here as long as I’m renting.
Review from Apartments.com
Property Manager at Hidden Lake Condominium Rentals responded to this review
Thank you so much for sharing this! We’re incredibly glad to hear that Vimal and our maintenance team were able to respond so quickly and get your AC back up and running, especially during such a hot day. We truly appreciate your kind words and are... so happy to hear that you feel well taken care of here. -Jordan M., Community Manager







