Heights at Interlocken

Constant ear piercing fire alarms over my 4 years here with spineless legal speak or no contact regarding including many in the middle of the night or early morning. Management has changed like 3 times and it's clear that it's just a race to the bottom. The leasing staff clearly only care about protecting the company and are extremely unhelpful at the best of times and completely unresponsive at the worst. Not only that, the portal/payments have changed multiple times as well and then the... residents end up holding the bag when rent doesn't auto pay or when the portal is down and we can't access anything. The support is also awful. On grounds maintenance is the one saving grace, but the outsourced hotline is hostile and doesn't serve any purpose that a direct line to maintenance would not.

Do not live here, you will regret it. Read More

I have been living here for a little over six months and I love it so far. It’s easy to get a hold of the maintenance team and they respond timely. I feel safe here and I feel the price is comparable to other communities in the area. I also love the fact that it’s close to shopping, eateries, and the highway.

moving from greystar to greystar, heights was so much more than the previous place. friendly, willing to answer questions, fix any problem as soon as possible, gave the best tour without feeling rushed or slowed, answered questions as we were thinking them. kassandra was absolutely amazing, one of the main reasons we picked her is because of her. property is well kept, and the communication is spot on (when repairs start, end, late notice, events, etc) but not overbearing

We love to be residents of Heights at Interlocken, the location and view are excellent. We have been living in these apartments for 4 years and it feels like home to us.

Do NOT live here. The buildings are falling apart; maintenance is rude and massively slow; management is atrocious and neglectful.