5/12/26
FLEAS DAMAGE CARELESS
I would strongly caution anyone considering living in this community. My experience has been consistently poor, primarily due to ongoing maintenance failures, neglected amenities, and unprofessional management.
From the moment I moved in, there were serious issues that were either ignored or inadequately addressed. The unit had a flea infestation at move-in, despite management claiming the previous tenant did not have pets. However, I repeatedly received mail from pet-related companies (such as... Chewy), which directly contradicts that claim.
The condition of the apartment itself has been unacceptable:
The ceiling has repeatedly deteriorated, with sections of the popcorn ceiling falling off.
There is an active water leak during rain, which led to black mold developing on the second-floor ceiling. Instead of proper remediation, management simply painted over it.
The AC was nonfunctional for two months (June–July), and the dryer was broken for three months before repairs were completed.
At move-in, the front door light, patio light, and patio screen door were all broken, and these have still not been properly fixed or replaced.
There were also preventable maintenance failures that resulted in financial impact:
A toilet leak was not addressed in a timely manner, leading to water bills exceeding $300 on two separate occasions.
The laundry room light was broken for over a month, and we ultimately repaired it ourselves, along with the kitchen light.
Beyond the unit itself, the overall property condition is poorly maintained:
The dumpster area is frequently overflowing, creating unsanitary conditions.
The gym equipment is either broken or rusted, making the facility unusable.
The pool has been closed the entire time I have lived here (over three years), despite being advertised as an amenity.
Management is another major concern. Communication is poor, and responsiveness is inconsistent. In particular, Rasheeda has been repeatedly dismissive and unprofessional in interactions, which makes resolving issues unnecessarily difficult.
Overall, this property demonstrates a pattern of:
Delayed or ignored maintenance
Temporary or inadequate fixes instead of proper repairs
Neglected amenities that residents are still paying for
Poor communication and lack of accountability from management
Given the number, duration, and severity of these issues, I would not recommend this community to prospective residents.
Review from Apartments.com
Property Manager at Greentree Apartments responded to this review
Thank you for your feedback. We’re sorry to hear that your experience has not met expectations. Our records indicate that the concerns you’ve mentioned have been addressed, and we remain committed to maintaining our community and responding to... resident needs as promptly as possible.
If there are any outstanding or new concerns, we encourage you to contact the leasing office directly so we can review them in detail and work toward a resolution. We appreciate the opportunity to assist you.