Kalaeloa

Do NOT move here. This has been one of the worst rental experiences I’ve ever had.

From day one, the unit was not clean or safe. There were visible cockroach residues throughout the apartment, and within just 3 weeks of moving in, we started seeing live rats inside the unit — more than one. There is clearly a pathway in the wall where the rats are getting in and out, which shows this is an ongoing structural issue, not something a tenant “brings.”

When we reported it, the maintenance worker... actually tried to blame us and said we “brought the rats,” instead of addressing the obvious infestation. Completely unprofessional and unacceptable.

On top of that, there are stray cats all over the property. They are having babies, defecating, and spraying in the yards, which adds to the unsanitary conditions and makes it even worse for residents.

To make things worse, my car was towed from the property with NO proper signage anywhere. My vehicle was fully up to date — registered, compliant, and legally parked — and it was still towed. This feels predatory and possibly illegal.

Between the infestation, lack of accountability, stray animal issues, and questionable towing practices, this place does not take care of its tenants. Save yourself the stress and look elsewhere.
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Makai is a great place to live the residents are friendly and warm spirited. The phone request that I make about my lawn not being watered do get a quick response. but after 2 weeks of good daily (evening) watering the grass won't get watered for a whole week leaving one side green and the other side dark and dry.

Ashram and art were great, efficient, kind and helpful.

I absolutely love living here. The apartment is very spacious and well maintained. The property is beautiful and the neighbors are kind. I also love using the gym and relaxing by the pool. My overall experience living here has been great and I would recommend it to anyone looking for a quiet, peaceful neighborhood.

We really enjoy living here. It’s quiet and peaceful!
The maintenance department and staff are truly over the top, always responsive, professional, and excellent to work with. It makes a huge difference knowing that any issue is handled so quickly and with care.
The home itself works very well for our family, and overall we have been very happy. Our only real complaint is the number of stray cats and chickens outside, which can sometimes be a nuisance. Thats Hawai’i though…Other than that,... we’re very satisfied and grateful to live in this community. Read More