Sun Prairie & Vista Court

Me and my roommate lived here for 2 years and had to work through a change in management. Initially, we were willing to look past its flaws due to the low rent but obviously since then, our rent has shot up, making it not at all worth the time or money. We were promised we would be getting new appliances when we moved in, black stainless steel! Only to not receive those items and be left with a fridge that leaks water and a microwave that sounds like it’s going to explode. We put in maintenance... orders for both— as well as our patio screen door that kept falling off the track or getting stuck on the track making it impossible to open and close— only to be told “that’s just the way it is”. We found black mold in our A/C unit, something that they apparently can’t clean or replace. Washing and dryers are constantly broken. We’ve come across throw up and random garbage in the stairwells (things that aren’t cleaned until DAYS later leaving stains in the already disgusting carpet). The stair well walls were spray painted (tagged) TWICE while we lived there. The list goes on! Management wasnt great before the switch, but they seem to have gotten worse. They never answer the phone and don’t bother sending them any emails either, there’s a good chance you’ll never hear from them about anything except maybe if you accidentally missed your rent and now owe a whole extra 100$ (which yes, happened to us). They don’t care about you. Just their money. I’d suggest living literally anywhere else but this place. Even if you think it might be worth the trouble, it’s not. Read More

Do not move in this place if you do not want internet and do not use cable. I've been here since June. I do not use the internet. Or do I watch cable television. But they still make you pay $60.00 some for the service. Whether you use it or not. They will also charge you a fee if you do not call to get it activated within a certain amount of time. And that is a extra charge besides the rent. So that's really not a deal.

My husband and I have called property management on a 8 different occasions to report people smoking on the floor below us. The problem is so bad that the smoke stink comes up into our apartment and people can notice it when they walk in or on our clothes when we go to work. The property is supposed to be non smoking. Whenever we call and report we leave a detailed message and call back information and have never received a response. My husband even went into the office and talked to Cassidy in... the office and she said she would talk the tenants causing the problem and get back to us within 1-2 business days. It has now been 2 weeks with no response. Don’t live here unless you’re okay with smelling like cigarettes.

The laundry room is also nasty. There have been times where we’ve pulled our clothes out and there’s brown smears from who knows what in there.

The only plus about living here is the black out shades that also dampen the sound of the interstate. Read More

We have lived in Sun Prairie for a year. We have been good tenants, no issues. We wanted to move to a bigger unit and were told that we had to reapply and put a new deposit down, wait 30 days for our old deposit to be returned, and the reasoning I understood was that things might have changed in our income or damage to the unit. I am a property manager for a different company, and I have never heard of such a thing—the deposit transfers with any damage, etc. taken out. Seems like anyone who... renews should have to reapply as well then. We were going to pay them more money a month, and now we are looking for a different place. Not to mention the gentleman in the office was rude and very short and in no way helpful with this issue. To me, it makes no sense at all. Read More

The complex charged me over 350.00 of my deposit, stating that the carpet was dirty when we never walked our shoes through the apt. I called and they said they shine a blue light which showed dirty. Said it was probably from our dog. I said we dont own a dog. My husband said they just ripped you off, case closed. We know for a fact when we left, the apt. was spotless, the apt. cleaner than we moved in. This is my first time ever writing a bad review.