8/4/26
Luxury? More like Section 8 Housing
The Creekstone (or as most of us call it, the "Crapstone") I've lived here in the designer collection for over 4 years now, and it is honestly wild how far this place has gone downhill. If you're seriously considering moving here, do yourself a favor and look at what day-to-day life is actually like. This so-called designer collection is anything but designer or luxury—it's honestly closer to Section 8 housing.
Package theft is constant, and deliveries get stolen all the time. Management is... fully aware of this issue, yet they completely refuse to correct it or put up security cameras. Instead, whenever someone complains, they just wash their hands of it and blame Amazon or the delivery drivers. You have zero peace of mind—honestly, just ship your stuff to your office or a friend's place if you value your belongings.
The elevators break down constantly, which is a massive headache and a huge issue for anyone with accessibility needs. When they are working, you'll frequently walk into dog waste left sitting right there on the floor, paired with a constant, lingering smell in the elevator that does not go away. It will often sit there for over 24 hours because nobody is cleaning the common areas.
Massive tenant turnover has created a revolving door for vacancy. On my floor alone, 8 different households packed up and left in the last 3 months. I'm literally just counting down the days until my lease is up so I can escape this complex. The only people living here did not do their research before seeing the poor Google reviews and are now stuck here for the year, but move out after a year, creating a constant revolving door turnover of vacancy.
The office staff is a joke, and dealing with them is exhausting. Angie is totally unhelpful and has literally hung up on me mid-sentence multiple times. As for Property Manager Aklile, she is hard to get a hold of, leaves emails unanswered, and does not return phone calls or voicemails. Meanwhile, the property manager leaves generic, copy-paste replies on Google reviews telling people to contact her, but good luck with that—she consistently ignores emails. She has been completely unprofessional in my sparse direct interactions. I’m sure she will respond to this review with some fake response, but don’t bother—there is no conversation to be had until she is removed from her position.
Look through the older Google reviews if you don't believe me; it's the same story year after year. If you do move here, you will find y
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Creekstone Village Apartments responded to this review
We appreciate you taking the time to write your detailed feedback, as we use it to monitor and improve our residents’ experiences. We have noted your concerns with regard to pet waste and trash and will review our processes in that area. We aim to... deliver friendly and prompt communication and service, and we would love to connect with you to discuss what you have described here. Since we cannot proactively reach out because we do not know your identity, I ask that you call me directly at 410-544-1154. You can also email me at ahiwot@murnproperties.com. Sincerely, Aklile Hiwot, Property Manager








