North Hills at Town Center

I have been in this apartment for less than two months and I have had my air go out weekly on top of my washer being out. Maintenance is not capable of doing much on their own and the leasing office has no regard to when things will get fixed.

The apartment complex is unkept and dirty. Trash is left everywhere on top of the compactor being broken each week. They have roaches with no intent on fixing the problem at all.

steer clear of this complex. Lived here for 7 months, could not move out fast enough. There is a cockroach problem management is aware of but cannot control. the community is very sketchy. It was way over priced for the consistently unsanitary state of the community. Beware and choose any other place. Note: management had been the same through out my time there.

This place is very nice and clean. Affordable apartments with a new modern feel. Micah made the whole process super smooth and was very helpful throughout the whole process. 10/10. I would definitely recommend moving into these apartments.

I've lived here for over 7 years and rarely visit the rental office. We decided to transfer to the upgraded apartments and Alphonso was awesome. We clicked the first day we met. He was upbeat and most of all followed up to ensure the process was seamless. Thankfully it was!

I have been staying here since 2012. We used to have a very good staff at the leasing office (Tom & Rachel for years) and maintenance staff who attended any maintenance request as soon as you request them. They used to change AC/Heater filter twice a year. Never had issues with AC/Heater until the new Management Bainbridge took over.
After new Management Bainbridge took over -
Office staff keeps changing every few weeks - including property manager.
They increased the rent saying it is going to... be a gated community - but Gates are never working and open all the time.
As soon as you enter the community using the entrance near Sheetz, there is a very big pot hole. I have complained it couple of times in the last 1 year and they have not fixed it yet. They said they will fix it after the construction of leasing office is completed. It has been close to 2 months that new leasing office is ready, but the pothole is as it is.
Maintenance: It doesn't matter whether you walk in to office or call or raise request online. Maintenance staff will not address your request and when you again and again remind them then only they will address your request.
Today they did pressure wash the building and so much water clogged and even entered the apartment. Called and raised a request for cleaning up at 11AM, office staff informed that maintenance staff will arrive in few mins to look at it. No one came until 3 PM. Called them again and they said someone will come soon and attend the request. Maintenance staff came over and started doing clean up and in some time left without completing the work. He did some cleaning outside the apartment and left. I had to call them again and some one came to attend it at 5.30 PM and took care of it. Totally irresponsible behavior and don't care about tenants. Upon asking they say that, this is not an issue attended by maintenance, pressure wash team should have taken care of it. Is it tenants responsibility to find out who should take care of the issue. Totally irresponsible staff and maintenance team.
I had recommended this community to many of my friends in the past when we had the old management and stopped recommending since last couple of years and would not recommend anyone going forward.

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