Idylwood Resort Apartment Homes

I've had a lot of apartments over the years, this one definitely stands out but not for good reasons.

There are a lot of hidden fees tied into living here, they will try to upsell you on a reserved parking spot that isn't actually protected.

Maintenance is at least quick to respond to issues but when it comes to the management and customer service side of things this place is lacking

Now that we have settled with this place I finally can speak out. We broke our lease after only being in here for 3 months due to the rundown nature of the apartments as well as our neighbors being absolutely awful.

When we first got the keys to the apartment, it was filthy. We did not move in right away as we had to spend a full day cleaning everything. It was clear that despite the building being non smoking, the apartment was still being smoked in. We ran the dishwasher, it sprayed water... everywhere. Not to mention there was mold growing inside of it. The cabinets reeked of cigarettes. Our toliet was completely broken. The tank was separated from the bowl and there was water all over the bathroom. The ceiling in the bathroom was also leaking from the tennants above us. The toliet was fixed quickly but the water leaking from the ceiling was never addressed despite numerous tickets. Our balcony also had several rotted boards that eventually gave way as my boyfriend was standing on it. He was almost seriously injured. It took them a month to come and fix it and that was only after I called and complained.

Our neighbors below, across and above us smoked weed and cigarettes all hours of the day. The smell was relentless 24/7. Our smoke detectors even went off several times due to their smoke.

The guy below us never picked up his dog poop, his dogs were aggressive (and were breeds they strictly said were not allowed), and he smoked weed constantly. He also had a revolving door of people in and out which we later found out he was dealing drugs out of the apartment. There were constantly screaming and arguments occurring and since the walls are paper thin, we could hear everything. He would sometimes play music loud enough to rattle our walls until 2-3am.

I talked to the leasing office many times about these concerns and they did not do anything besides send blanket emails asking people not to smoke.

The final straw we had when he asked to break the lease was he verbally attacked me after he found out we complained about him. That same day there was a horrible rain storm and there were so many areas in the apartment windows and balcony door where water was pouring inside.

After we vacated, they tried to send me bills for cleaning. We took pictures upon us leaving that showed we did not leave it a mess whatsoever. The charges were eventually dismissed.

Morgan properties and Idylwood demonstrate they are slumlords and predatory. Do not move here. Read More

I’ve been in these apartments for 2 years and at first it started off really great, the community was peaceful but just this recent year I’ve had my apartment broken into TWICE!!! There are no cameras or security within the community and when you tell management about these kind of things, they seem to brush it off and not take any real action. Just don’t move here it’s not worth it

HORRIBLE!!! Roaches everywhere & they do little to nothing about it. I had a roach problem the whole time I lived there and they would continuously come do inspections and exterminations but they need more than that!
They are money hungry & they charge you for everything! Even when you leave the house in good conditions you’re being charged for rugs that were in great condition or blinds etc!
The pool is ALWAYS closed because they have no staff & gym is only open when the office is open

They let us move into an apartment with roaches without telling us, that was 7 months ago. There’s still roaches, and they are still showing people the place in order to get someone to move in. Better yet, they want us to pack up things for 3 WEEKS for more roach treatment. Whatever they’re doing isn’t working! Mail got stolen too, was basically told “that’s weird, that normally doesn’t happen here.” Please don’t move here.