Valley Park

DO NOT MOVE INTO THESE APARTMENTS. Dont let the nice apartment fool you. This management and maintenance team is the WORST I have ever dealt with in any place I have ever lived!
One year here with maintenance issues that never get resolved and the turn over on the maintenance team is crazy. They don’t have the staff to fix anything and when they do they just talk about the people who were here and how bad they are. I believe there are 2 people now working maintenance and either can’t keep up... with the demand to fix things or just don’t care. It’s honestly laughable how much they don’t care to fix anything or communicate to their tenants.

Offering incentives for reviews as well and constant emails to review them is hysterical.
The management here is a JOKE!

The managers and staff NEVER respond to emails or calls and you will never receive any follow up regarding your concerns.i have COUNTLESS emails to prove this as well as over 3 complaints to corporate. Keeping all of these items for legal.
This place is a joke and they love to sell you on how great it is. Biggest regret was giving up my previous apartment to move here based on false hopes and expectations.

I highly recommend you look elsewhere than valley park. By far the worst place I have ever lived.
These photos I have attached were my first day moving in! This is how dirty it was.

in response to their response below: I have called and emailed countless times with no response or follow up. This place is absolutely ridiculous!! Read More

I rented here while I looked for a house (failed). The good things: flexible leasing, laundry in the unit (though those units are awkwardly installed and small). The staff are pretty helpful, and it has a useful gym hardly anyone uses you can join for only $10/month.

The bad: I lived in two units. The first had a big bathroom ceiling leak they couldn't easily fix within two days of me moving in. I demanded relocation and they pulled it off quickly, to their credit. The first unit had an... intolerable noise level from the tenants upstairs - super creaky floors. The second unit also had very creaky floors from upstairs, and tenants walking around at all hours. They did get less noisy after I talked to them, but there was only so much they could do. The kitchen of a two bedroom has very little counter top space, and the closets are small. The thermostats didn't work properly - I had them at 55 to keep it around 64, and even then my electric bills were huge - $170/month in winter, 5 times my usual apartment bill. In addition to mice coming in February when it was cold, there were multiple other annoying things: few electrical outlets, leaky seals on the in wall a/c units.

They did a good job with the parking lots in the snow, and you can usually get a spot close to the door. I wasn't bothered by the airport, and it is not that noisy outside, but the soundproofing is not effective in addition to the floors creaking (I could hear my neighbor playing video games when I worked from home). Most of the repairs were done quickly.

SUM UP: OK if you are a sound sleeper when you can't find anything else. Convenient location and flexible lease options. Read More

I had lived in Ann Arbor and Chicago before - lived in quite a few apartments as a student/grad student. So far, this one is the best ever in my life. Leasing office people are more than helpful, the house itself is clean and spacious, my neighbors are nice and friendly, everything you need is nearby - restaurants, malls, convenience stores, even DMV to get PA driver's license -, and there's a brand new IN-UNIT LAUNDRY which boosted the quality of my life to the moon. So far, I've lived here for... a month and got 0 complaints. Love it! Read More

I moved to Valley Park in October 2017, all I can say that it has been a wonderful experience. Though I moved into the older apartment it's great for the price. Rebecca is great. She's very helpful and respectful. Maintenance response is superb. Snow is cleared in a timely fashion, whenever I call for anything it gets fixed in time.
Nice neighbors, safe area.
If you move here, you won't regret it.

Great pet friendly location. The apartments are nice on the inside not sure if good for families but perfect for couples. Biggest downfall is the noisy airplanes at night I have a very hard time sleeping. And this place has a SERIOUS issue during the summer time with centipedes. They are EVERYWHERE (during the summer). Never slept with the lights off because I would see at least 10 during a normal week and that's with never even having left a window cracked which meant the ac would be on 24/7... during the summer. Not kidding the centipedes are a huge issue. Killing them means stains on the walls all the time, just not fun. Read More