7/20/26
the management here needs to be replaced
Under Janele’s management, there’s no order here. Life is so hard. There’s no discipline or cleanliness, and everything runs very disjointedly. When I report a problem in the apartment to her, it’s as if she doesn’t hear me.
When I call maintenance, they don’t show up for a week. I had a gas leak, and we waited five days for it to be fixed. Also, the power went out in the kitchen because the outlets were old, and we lived without electricity for three days.
She doesn’t even notify maintenance.... The elevators weren’t working for two weeks. The carpets aren’t vacuumed.
When a maintenance worker did come on time and did a perfect job, I asked her to have him come fix things the next time something breaks. But she said he wouldn’t be able to come anymore. She’s making things worse and worse.
It’s impossible to get to the tennis court on weekends because she put a lock on it.
I think the management here needs to be replaced because the building is very nice and the location is great too. But it’s such a mess here that it’s hard to live here.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at 100 York Apartments responded to this review
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has not met your expectations.
We take resident concerns seriously and work hard to address maintenance requests and community needs as efficiently as... possible. While certain service requests may require assignment to specific team members based on the type of work needed, our goal is always to ensure concerns are properly addressed by the appropriate personnel.
Regarding the tennis court, the lock was installed after repairs were completed to help protect the amenity and prevent future damage. Residents were notified of the change, and residents can continue to use the court by contacting the management office for access.
We appreciate all resident feedback and remain committed to maintaining a well-managed, safe, and enjoyable community. If there are any outstanding concerns that still need attention, we encourage you to contact the management office directly at 215.885.8300 so we can assist further.








