Brook Pines

Quick and professional Sato was able to install a lock to my mailbox while I was work, I got a text saying the work was done.

The job was completed a day before I expected anything to be done.

Ever since my time here Brook Pines has been the most professional, courteous, and the best maintenance staff of anywhere I have lived!!!!

Come to Brook Pines

Thank you,
Matthew Willis
Store Manager
Dollar tree
St Andrews/Broad River

I Love My Neighborhood Been Staying Out Here Since 2022 Very Quiet and Peaceful Absolutely Love Ms.Kim That Works In The Office The Best Love The Pool When I Do Get A Chance To Take My Kid .

I would give my experience with Brook Pines Apartments 3 out of 5 stars.
First, I want to recognize the young ladies I spoke with over the phone. They were always professional, courteous, attentive, and willing to help. Their customer service was excellent, and I truly appreciated their professionalism throughout the process.
I did speak with a gentleman on one occasion regarding my housing needs as a disabled individual. During that conversation, I was led to believe that the property offered... special accommodations or accessibility features that would better meet my needs. Unfortunately, when I visited the property, I found that the buildings appeared to be the same as the others and did not have the disability-specific features I had expected based on our conversation.
Additionally, the apartment was not move-in ready. The toilet was not functioning properly, some doors were not installed correctly on their hinges, and there were other maintenance issues that should have been addressed before the unit was shown to a prospective resident.
Again, I want to emphasize that the office staff was a major positive. The young ladies I worked with were professional, respectful, and helpful throughout the process. My concerns are not with them but with the condition of the apartment and the expectations that were set regarding accessibility. I hope management will address these issues so future residents can have a better experience Read More

Move in was GREAT! So far being here has been amazing. The office has been super helpful (even with my millions of questions), they really helped me get everything situated and feel confident when it came time to move, minus not being able to move in until 5pm, everything was great.

Love My New Place! I had such an easy application and move in experience, I love the apartment and feel safe with a fantastic view outside my bedroom window. Thank you!