1/14/25
Great Place to Live - Horrible Experience Moving
I liked living here. I lived in a 2br 2bth for 2 years. I had no issue with crime, noisy neighbors, and I felt that the maintenance crew was respectful and did great work.
However - moving out has been the worst experience I have ever had with an apartment complex. I moved to another complex on the island for a better price with more space, and to park behind a gate. Moving out of Arbors has felt like volunteering to get scalped at every turn. I don't know exactly when the change happened, but... the two women in the front office are absolutely on a power trip. The office isn't very communicative, but when they are, they sure do know how to talk down to you. I am grateful that my current leasing office is professional. I urge you to tour every single complex on Mud Island before you settle for Arbors Harbor Town.
If you do choose Arbors, you will probably like living there, but I guarantee that you will hate moving out. Throughout my time living there I wrote multiple five star reviews, so this moving out process really has been sent from hell.
I advise you to get everything important in writing, as this complex will not honor anything they say over the phone/to your face. Best of luck.
Review from Apartments.com
Property Manager at Arbors Harbor Town responded to this review
Thank you for your positive feedback on your experience living at our apartment complex. We appreciate your compliments regarding our maintenance team and our efforts to maintain a safe and peaceful community. We apologize for any inconvenience or... negative experience during your move out process and are regretful that you disagreed with having to pay for sheetrock damages. We certainly appreciate your coming back and removing the trash and debris you left at your doorway, and we want to assure you that the waste removal charge was removed from your balance. Thank you for your advice and we wish you all the best in your new home. Regards, Shelby Douglas, Manager