The Ventura

Two months ago when I moved in the management company said they will give the code to Internet . Now the new management company is giving a run a round. I have sent several emails on this and wasted over 40 hours
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If I could give 0 stars I would. They had some nice incentives for choosing them. On my very first day when trying to move things over they came to fix the huge list of things and saw 2 dogs which then instead of understanding that they slapped a fee and made me pay that and the pet fee. I went the whole lease with no disruptions, bought a house that was being built and asked them about moving out early and would there be a way to work out the last month. Automatically sent an email saying I... have to go through to the end of lease, otherwise pay for a break of lease. I said ok, completely understandable. So I moved out a month ahead of my lease but still paid them. Even turned in my keys and opted to pay for them to clean the apartment (as long as nothing big was left) which was $125. Told them that my dog got a hold of the lifted vinyl but that was the only damage. The day that my lease ended I got a call from the apartments asking when I would be turning in my keys. I was thrown back by this as I did it a month ago. Got charged $50 due to me turning off electricity before my lease ended, even though they already had the keys. They also prorated gas and water at about $68 for the month that I was not there. According to these apartments your pet fee and pet rent due not cover any damages related to your pet. When paying a pet fee at apartments is to cover damages, pet rent is for covering your pet to live there (which since when did my pet get a job to pay rent?) So with that being said I was charged $95 dollars for a section of the floor. Also they tried charging me $150 for cleaning, when I inquired about it I got told that it was that price because there was no prior notice. As stated above I had given plenty of notice, including handing in my apartment keys. They refuse to work any of this out and say that I need to pay for all utilities til the end of my lease. Which I am happy to pay for anything that I use up until I move. DO NOT RENT WITH THEM UNLESS YOU HAVE MONEY TO GIVE WILLY NILLY!!!!! Read More

Love living at the Ventura! Very clean environment and dog friendly! Staff has been incredibly helpful during my stay! Highly recommend living here! Management is also amazing and always eager to help! 5 STARS!

Maintenance is great and responds quickly to requests, but other than that, this place is VERY overpriced for such an older complex. No on-site gym, no in-unit washer/dryer, no computer room. That's just absolutely ridiculous to me for what they charge. And there will certainly be hidden fees in your rent, which obviously isn't fun to find out about when you go to pay your rent. Location was great because I worked at Globe Life Park, but I'm sure you can find more value for your buck elsewhere... if you are looking to move into the area. I'll be leaving the DFW area at the end of the year, but I definitely wouldn't renew my lease if I was staying. Read More

Lady was so friendly told me one thing was skidish to fill out application stated they where running a special and I fell for it as soon as I left she called and said my application was denied and I couldn’t get my money back never again!!!!!!! Don’t apply liarsssssssss