Woodglen Village

When I first moved in these apartments in 2021 everything was good. The grounds were kept nice, and the maintenance responded and fixed things when they broke down. There were a few roaches, but pest control came and took care of that. They also charged me for valet trash service that I never used. Now, in 2024, the property has no maintenance, poor management, or is under new management and all they are worried about is collecting rent, charging hidden fees, evicting tenant's and sitting their... property outside. they will only come out quickly and respond to water leaks! I have made many maintenance requests on the website, since the beginning of 2023 up until now and they just ignore them. When I call the office to make maintenance requests, they just lie and say someone will come and they never do. they say they will call you back and they never do. My apartment is infested with roaches and this is the last straw. Do not move here! The move in special is how they get you, but don't do it, you will regret it!! Read More

They will show you a nice modeled apartment and then on move in day, expect the complete opposite. Paint chipping, roach/flea infestation, broken appliances, toilets leaking, etc. I will not be renewing my lease here, it is not worth what I am paying.

This place is horrible - unless you like added hidden fees, bugs, crime, and inconsiderate property management.

My a/c unit is broken! I call it in four times a week! My hot water heater finally got replaced! My bath tub acrylic have fallen off! The gate stay broken and it scratched my new truck twice! I only stayed cause I was on injury and hadn’t received a check during the time I wanted to move! My rent went up though!

Update April 2021: Absolutely the worst place you can live at. Do not live here whatsoever. Building 12 is the worst one you can live in. We found out the resident in our building that is causing so much of a noise disturbance has had the cops called on them FOUR separate times by another resident (not by us) and after we complained too, the management team “does not get involved” with those matters. I have emailed proof of them saying this. We’ve been here six weeks and will not be renting here... again. I also contacted the corporate office at Roscoe Management and got no response whatsoever. Pitiful. If I knew how to attach videos to this review I would. I have proof of the noise disturbance of the resident that gets the cops called on them continuously, and another resident blasting music at 6:47AM that vibrates the whole building. Previous review from Feb 2021: Move in was lovely. Please speak to Nikolle. She is the assistant property manager and has been able to make our transition here seamless even during the winter storm. She is the person to speak to regarding anything you need. The community itself is not loud, but we are on the third floor and often hear some loud noises and cannot locate who it is. Nicole is a godsend and we could not be more grateful for the care she provides to the community here. Read More