Riverhaus Creekside

I toured Riverhouse Creekside in December of 2025 as my lease was ending at the end of February 2026 and fell in love with the amenities and floor plan of the model unit. Upon touring they let me know they were having a promo for 12 weeks free which enhanced my enthusiasm to apply for an apartment. I was approved but upon signing the lease, I realized my 12 weeks free were not mentioned in the lease or payment arrangements. I emailed the complex for clarification to which they responded that the... promo was only for residents moving in before the New Year, which they had not stated when I toured with them. I mentioned how we had discussed my move in date and even my plan to use the free weeks to prorate my overall monthly rent for the year and we came to an agreement for 8 weeks free as a compromise. So far, so good, right?

Come move in day, 02/13 I had to work so I didn’t get my keys until 5:30pm, the office closed at 6pm. (Context only) So upon retrieving my keys I head inside and inspect the unit, getting my photos and commenting on my “unit condition form”. A couple things of note to begin…..the cleaning crew/maintenance team or painters were not paying attention or were just lazy as there are literal bandaids painted onto shelves, hairs laminated on my shower walls, and the washer and dryer machines were filthy. I spent the night cleaning the appliances and trying to remove gunk and hair from my new home. Come 3am I’m exhausted and ready for bed. Now I had noticed some warping in the paint on the ceiling of my unit in my bedroom but just associated it to another lazy paint job in the apartment. However, as I was readying myself to finally sleep. I noticed droplets of liquid on my pillow…which is situated under where the poor paint job was. The warping was now a bubble that was leaking water onto my bed. Best part? I live on the 2nd floor, there is another unit above mine. Disgusted….needless to say, I slept elsewhere and washed my bedding. (Other issues persist like the outer building gate always malfunctioning and making it hard to enter the building and parking spots are a gamble later at night. Which I specifically asked about when I toured and was advised of “more than enough parking”.)

Now to the meat of the issue: A maintenance request was put in the same night, at 3am for the leaking ceiling. A call and visit were made the next day, after I insisted that the problem be looked at and not overlooked due to the weekend as suggested by the maintena Read More

I highly recommend avoiding these apartments. They are poorly made and lack proper insulation in both the ceiling and the walls. You can loudly hear footsteps coming from your upstairs neighbors as well as from cars/motorcycles from the street. It wakes me up multiple times a week after just moving her less than a week ago.

Another issue is the parking is insufficient. I often need to park at the very back of the complex while my apartment is in the front.

Save your money and your sanity.... This place is by far the worst apartment complex I've ever lived in. Read More

I just renewed my lease with Riverhaus Apartments,I like it there, office staff is very friendly and so are the neighbors.

Picking up my keys was quick and easy. The office staff is very friendly. The apartment itself was clean upon move in, but the bathtub was still pretty gross from the previous resident. That is the one complaint I have, everything else is perfect

Walked in on a whim on a Saturday at 330. Jennifer made sure I was okay with waiting as she has some tours with appointments. I took a tour and applied while I was there. Seamless process. Moved in the following Thursday. Rates are great. Amenities are perfect. Quiet complex. Jennifer has been great to work with.