8/29/26
Verified Renter
Problem unresolved Pest control was supposed to come to check on my unit but management stated they did not show up that day. They stated I would have to wait until the following week. Management did not provide any solutions which is disheartening especially since I'm charged monthly for pest control but cannot use it when needed. I have sent out an email asking for follow up but have yet to receive any guidance. Also the maintenance request was closed out even though the issue was not... resolved. Management told me to resubmit the request but why should the responsibility fall on me when it is not my fault the request was closed out prematurely.
Review from Apartments.com
Property Manager at Collier responded to this review
Jessica, thank you for bringing this to our attention. We understand how frustrating incomplete service and unresolved requests can be, and our team follows established procedures to ensure these matters are addressed properly. We would like the... opportunity to look into this further. Please connect with our team directly so we can help resolve this for you.







