The Abbey At Spring Town Center

I would not recommend living here. Ongoing A/C issues.

Our experience was unfortunately very frustrating, especially regarding the A/C and how the issues were handled.

Our A/C problems began April 22, and we went without proper cooling for approximately 17 days. A temporary window A/C was installed April 27, and management eventually approved a concession toward our June rent.

The problems continued. After returning from vacation June 4, the A/C still wasn’t working properly. Maintenance came... out three times that day, but the system would run for about 10 minutes before shutting off. We stayed elsewhere that night and requested another temporary window unit.

The window unit did not adequately cool the bedrooms, including the bedroom where our 9-month-old son slept. We also had ongoing thermostat issues — using the Hold function would cause the A/C to shut off, so we had to rely on the programmed schedule. After coming home from work, it could take until 10 PM–midnight for the apartment to become comfortable.

We also experienced ongoing pest issues, including spiders and roaches. The temporary window A/C setup added another concern because gaps around the unit created additional areas where bugs could potentially get inside.

Prospective tenants should also consider that these are older apartments with dated appliances, fixtures, HVAC equipment, and overall building infrastructure. Older systems can mean more maintenance issues than newer properties.

I understand HVAC systems can struggle during extreme Texas heat, and I wasn’t expecting the apartment to be ice cold. The problem was the months of inconsistent cooling, repeated maintenance visits, temporary equipment, thermostat issues, pest problems, and the amount of time it took to get comfortable. Having a young child made this especially concerning.

We ultimately moved when our lease situation allowed us to. The biggest disappointment wasn’t that something broke — things happen. It was feeling that our concerns weren’t adequately addressed.

I do appreciate the maintenance staff who came out multiple times and tried to help. However, based on our experience, prospective tenants should ask detailed questions about the HVAC system, appliance age and condition, maintenance response times, pest control, and how previous A/C issues have been handled before signing a lease. Read More

It started off a really amazing experience.
Moved here 2020. As time goes on the effort to maintain this luxurious property continue to fall by the wayside. I have been dealing with an issue with ants for over a year now. I have had constant battles with this and even the management staff (even regional) disregarded the impact that having my kitchen overrun with ants would cause.

Be careful when choosing this place as your home. They believe in putting a bandaid over the problem as opposed to... fixing it.

I wish this platform would allow me to share the video of the ants coming out of my wall. Read More

The office staff has truly made my transition to Spring so simple and warming. Karen, Katt, Ashly and Danielle make me and my family feel so welcome already. I highly recommend The Abbey Spring to anyone looking for an A+ leasing experience. I am living in the B1 two bedroom layout, and I love the space and the stand up shower in the guest room!

I have been living in the Abbey since Oct 2019 and i don’t understand the bad reviews. I absolutely love the beautiful property and love the actual apartment with the deep soaking tub, spacious layout and high ceilings. It’s one of the few apartments I was able to find with “wood” floors on the 3rd floor instead of only carpet. My maintenance requests have always been addressed the same day i call the front office. On the down side Finding Parking in front of my building in the evening was a... problem until i started renting a car port. I do feel that there isn’t enough visitor parking and it’s all in 1 spot so it’s not close to my building. Lastly I’m not a fan of the Luxor system but only because i use to live in a house and I’m use to my packages being left at my doorstep. Here most packages are left in the Luxor system (the big lockers hold tons of packages and u have to find yours). Read More

Having recently relocated to Texas, we are extremely pleased with The Abbey At Spring Town Center! We worked with a highly reputable realtor and our corporate relocation services to research many different communities and options in the Spring area. After viewing multiple options, The Abbey At Spring Town Center was by far the best option for our family. Location, amenities, and price are all wonderful. Allison and the entire staff at the Abbey are amazing! They often sponsor community events... and have made our transition smooth and easy throughout the entire process. We highly recommend this community for anyone looking for a comfortable and luxurious lifestyle with all the amenities you could ask for. Read More