The Alexander Apartments

Since Jan. 2024, I’ve dealt with strong, constant odors in my unit due to unresolved ventilation issues. Despite four months of complaints, documented evidence, and promises from the leasing office, nothing has been resolved.

On one occasion during a complaint on the strong odors, I was told by Liz the leasing agent that I should open my windows in my “luxury apartment” during 40 degree weather after expressing to her that I was unable to sleep, even after turning on all the vents in my... apartment, running a humidifier, lighting candles and running TWO air purifiers because someone decided to have a Barbeque in their unit at 10PM on a weekday!

If you’re considering moving here, RUN. The building has serious ventilation and plumbing issues, and management is slow, dismissive, and unresponsive. Seriously considering posting a story time on social media platforms with my documented proofs because no one should have to experience this. Read More

Lived here for 2.5 years, from Summer 2023 to Winter 2025. I loved the apartment itself: Decent size, relatively new, nice shared amenities (gym, pool, etc.), and competitive prices for what you get. The location is great as well, as you're right off 395 and there are plenty of bus stops nearby. Communication with the leasing company definitely suffered when the most recent management company came in, as our work orders started piling up without being fixed and it was difficult to have a rapport... with any of the office members when they're all cycling through so often. Read More

Last night, someone broke the window of my car and stole my belongings. They also broke the windows of three other cars and took their belongings as well. When I spoke with the apartment management office, they told me that there are no security cameras and there’s nothing they can do about it. We pay a very high rent every month, but the apartment takes no measures regarding security.

Additionally, I noticed that two months ago, other people’s car windows were also broken, and their important... belongings were stolen, yet no measures were taken. I’ve been living in this residence since 2016. After it was purchased by another company in 2020, the rent increased while the quality and security decreased. Anyone considering renting here should think twice; this place is not safe at all.

Imagine going to your car at night to get something or go somewhere, encountering these thieves, and they could harm you. Without any security cameras, no one will know, and you won’t know who harmed you. There’s a major security issue in this residence, and when I asked the manager today why they don’t install security cameras, their response was, “I’m not the owner,” showing a complete lack of concern. Read More

I've move-out these apartments back on April 13th of this year 2023. I haven't received my deposit back. I had to contact the Better Business Bureau to reopen my case backup, I had previously made a complaint about this company about charging me for rent and utilities when everything was paid in full before I left. If I were you I would "RUN". There are other good affordable apartments out there.

It is impossible to get a response from the manager and also management. Every email I've ever sent to the property has gone unanswered. I have to email the manager four and five times to get any type of response. Previous management company was the complete opposite - so responsive and friendly. My apartment is great, neighbors & maintenance are great, that's the only reason for 2 stars. Grady's done more than enough damage, ratings overall have gone way down, every neighbor I talk to feels... the same way. The management doesn't fit the vibe. Read More