The Monroe at Virgil Village

DO NOT LIVE HERE. These people are scammers and thieves--they have been sued by multiple tenants and LOST. The living conditions are unsafe and unsanitary, the neighborhood is a noisy nightmare.

[my last review was flagged and removed]

I’ve lived in this apartment since 2016, and my experience has continuously declined. I currently have mold growing out of my kitchen countertop, and instead of properly fixing the issue, maintenance sprayed "Tough as Tile" — a harsh chemical product directly in my unit without notifying me, or advising me to leave during or after application.

I ended up in urgent care after inhaling the fumes. I left my home for the day, came back the next day, and... the smell was still so strong I had to leave again for an additional 7 days. No one took responsibility, no apology, no temporary housing, nothing.

I’ve sent multiple detailed emails about this and other concerns, only to be ignored, gaslit, or brushed off. I've never met or spoken to a single person from current management — it’s honestly unclear if they’re even real. The responses I get feel automated, robotic, and unprofessional. One even veered into questioning my personal life, which is completely inappropriate.

I've called multiple times (132-382-91521) and never get an answer. Kimberly is kind, but she only shows units and can’t help residents. You're told to email Karmine, who may as well be an AI, because that’s how disconnected and tone-deaf the replies are. I even called CLG Admin (131-023-48880) and Crystal could only “pass the message along.”

I currently don't have bedbugs or roaches, but only because I paid out of pocket for professional-grade injections. However I still see them in the hallways. In past years, roaches come and gone like seasons.

Overall, this place does the bare minimum and often less than that. It’s been years of declining quality, dismissive management, and zero accountability. If you're considering moving in: don’t. Read More

I just leased with Kim, she was really amazing 10/10!

Bad management, go to google for reviews and pictures is so ghetto the good reviews here they are fake, no body is happy in that place

I just got a new apartment here and my experience was so good! Mostly because I wanted to save money in rent and live in a 1 bedroom m’and the option I found here has a den I love it! It’s so close to my job and friends and I love the market nearby! Totally recommend it!