8/5/26
Verified Renter
The application process was challenging and frustrating. Sometimes it is necessary to talk to a live person to resolve any challenges in the process. The automated system could not help and the live staff were very difficult to get in touch with.
You should also have a system where you can send confidential documents as sending personal identifying information via regular email is risky and not standard practise with most businesses:
The standard for sending a driver’s license or Social... Security Number (SSN) via email is never to send them in plain text or as standard attachments. Standard email is inherently insecure and vulnerable to interception.If you must share this sensitive information digitally, you must follow strict security protocols.
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