2/21/26
Verified Renter
The office staff is great. Then there are things like emails never being responded to. The parking is horrible. Toeing is not being enforced. It’s so bad that the apartment complex next door parks in our community because they can get away with parking in our community but they can’t park in there community because they will get towed.
Review from Apartments.com
Property Manager at Bay Club Apartment Homes responded to this review
Thank you for taking the time to share your feedback. We truly appreciate your kind words about our office staff — we work hard to be helpful and supportive to all of our residents. We’re very sorry to hear about your frustration regarding emails and... parking. All emails sent to our official office address are responded to, so we’d like to make sure we’re receiving your messages. Could you please confirm that you’re using the correct email address for the office? It’s possible there may have been a typo or delivery issue, and we definitely don’t want to miss your communication. Regarding parking, we understand how frustrating it can be when spaces are limited or when policies don’t seem to be enforced consistently. We are actively monitoring the situation and working with our towing provider to address unauthorized vehicles. If you notice specific vehicles or ongoing concerns, please report them to the office so we can take appropriate action. Your feedback is important to us, and we want to make sure your concerns are addressed. Please feel free to reach out directly so we can assist you further.








