Midtown 5

I appreciate the maintenance team replacing my washer boot, but I need to express how stressful and uncomfortable the management communication was throughout this process. I was repeatedly told I would be charged for a repair that falls under normal wear and tear on a nine-year-old appliance. Despite multiple emails explaining this, management insisted it was my fault and attempted to classify it as “resident-caused damage.” Maintenance was sent without my consent to a charge, and the manager’s... final message felt dismissive and condescending, implying I do not know how to clean or operate my appliances. I have lived here since the building opened, always paid rent on time, and always reported issues to help maintain the property. This situation made me feel targeted and I am genuinely concerned about retaliation, including potential issues with my lease renewal. I hope this feedback helps improve professionalism and communication within the management team. Read More

High rent cost. Rent is being raised annually.

Best in the city

Love living here! Great location with lots of amenities and a good community. The staff is top notch - Fernando, Keith, and the maintenance team are all super sweet, attentive and there to help with whatever comes up.

Been here for a year and a half and the building is great and very well cared for. Fernando, Keith, and the entire maintenance team are all super sweet and helpful whenever something arises.