8/26/26
More than 21 hours with no AC in Florida heat - unacceptable
I submitted an urgent service request yesterday at 4:30 PM because our air conditioning stopped working entirely. As of 1:30 PM the following day - nearly 19 hours later - no one has come to fix it and no one has followed up. Our apartment is currently 86°F with 75% humidity, and we had to sleep in these conditions overnight. In Florida, a non-working AC is an emergency, not a routine ticket. This kind of response time is unacceptable and shows a serious lack of care for residents' wellbeing. I... hope management addresses both the repair and their emergency response process, because right now it is failing the people who live here.
Review from Apartments.com







