11/20/25
Verified Renter
Bathroom light and toilet seat Dave from Maintenance did an excellent job. Called me the day before to ask specifics of the repairs. Texted before and after the job complete. Great job!!
Review from Apartments.com

328 Greenwood St, Worcester, MA 01607
1 - 2 Beds
Bedrooms
1 - 2
Bathrooms
1 Bath
Show Floor Plan Details
Show Floor Plan Details
Show Floor Plan Details
The fees below are based on community-supplied data independent market research.
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.


Walk Score ®
Somewhat Walkable62 / 100
Transit Score ®
Some Transit27 / 100
Bike Score ®
Somewhat Bikeable41 / 100
Soundscore ™
Active72 / 100
6 Ratings & Reviews
11/20/25
Bathroom light and toilet seat Dave from Maintenance did an excellent job. Called me the day before to ask specifics of the repairs. Texted before and after the job complete. Great job!!
Review from Apartments.com
9/22/25
Overall Review Flats at Merrill Pond has a great location right near the auburn line, Blackstone Valley less then 10 minutes away so on and so on…Unfortunately the property needs upgrades asap this place hasn’t really change since it was built… bring some life to Flats… apartments need fixing, ac need replacing, balconies need replacing, front entrance need fixing,laundry rooms need upgrading… Due to the economic impact rent went up tremendously, but is it worth 2k? Barely any parking spaces no... cookout area no playground area nothing to really bring the neighbors together I can name a lot of places that have those and are in a “ok” location… But more importantly a lot of reviews now is repeating thing when it comes to the complex and it’s upkeep… mice and roaches and water damage… hopefully upgrades are coming soon for the amount people are paying for
Review from Apartments.com
Property Manager at Flats at Merrill Pond responded to this review
We appreciate your feedback. We recognize the concerns you've raised, such as the need for property updates and better community amenities. Our main goal is to create a comfortable and satisfying living environment for our residents, and your... feedback shows we still have work to do to reach that goal. We are aware of current maintenance issues and want to assure you that we are actively working on solutions, including upgrades where possible. Thank you for taking the time to share your experience and help us improve.
2/15/25
Disappointed Moved in this pass week. The property manager told my husband and I that he would tidy up as far as having someone to clean up these carpets which has a unsavory scent which made me puke. Yet alone, I have a 9 month old infant who shouldn't go through it. All the keys hasn't been received and certain items are missing from the unit.
Review from Apartments.com
10/23/24
Maintenance Everything was handle right away and well. Thank you.
Review from Apartments.com
11/4/20
Theres rats and roaches everywhere! Dont go near this place its disgusting!
Review from Apartments.com
13 People Found This Helpful
Showing Results 1 - 5, Page 1 of 2
Shoppers will appreciate Flats at Merrill Pond proximity to 347 Greenwood St., RK Worcester Fair | Worcester, and RK Worcester Crossing | Worcester. 347 Greenwood St. is 0.2 miles away, and RK Worcester Fair | Worcester is within a 5 minute walk.
With a TransitScore of 27, Flats at Merrill Pond has some transit, including 5 transit stops within 19.9 miles. Transit options include Worcester Union Station and Worcester.
Recreational activities near Flats at Merrill Pond are plentiful. Discover 1 park within 3 miles, including Mass Audubon's Broad Meadow Brook Conservation Center and Wildlife Sanctuary.
Living in Worcester provides easy access to Worcester Regional, located just 18 minutes from Flats at Merrill Pond.
Within 50 Miles of Flats at Merrill Pond
Tour Options:
In-Person
Open 9:00 AM - 6:00 PM Today