1/13/26
Verified Renter
Have been super happy with this complex being a fairly long time resident. The complex is quiet, crime isn’t bad, and neighbors are respectful. I will say since the freezes a few years ago it seems as though water is shut off to the property on average once a month which is becoming a bit of a nuisance. There have been several days the past year where I had to go without showering or wash with body cloths and it was awfully inconvenient. I understand the complex is good about communication but... not hang having running water as often as we do is a fundamental and basic issue that I would love to experience less frequently.
Review from Apartments.com
Property Manager at The Preserve at Travis Creek responded to this review
Hi,
Thank you so much for sharing your feedback and for being a valued long-time resident. We’re glad to hear you enjoy the community, quiet atmosphere, and respectful neighbors.
I completely understand your frustration regarding the water... interruptions, and I apologize for the inconvenience this has caused. We do our best to communicate these events in advance, but I recognize that reliable running water is a basic necessity. I’ll make sure your feedback is shared with our maintenance and property teams so we can continue to explore ways to minimize these interruptions.
Thank you again for taking the time to share your experience, and please don’t hesitate to reach out if there’s anything else we can do to assist.
Best regards,
The Preserve at Travis Creek Team







