5 Oaks

I have had a billing problem that has continued for over 6 months now and no one seems to know how to fix it. I have contacted Radiance Living and they never return calls or emails.

I got my tires stolen TWICE!!!! They had NO cameras & when I asked for the surveillance from the gate, they kept delaying. I’ve called and the manager hangs up when it’s something they don’t want to deal with. They’ve had 3 new managers in the 6 months I stayed.

It takes them DAYS to respond to any maintenance request. I have to beg them every time to come and fix something before they get to it. There is a leak on my roof that they never addressed. The maintenance man just said “I’ll come back and paint over it” and failed to even do that. The trash is supposed to be Vallet and never gets picked up. There is never parking due to old cars just taking up space. I see a car robbery EVERY night occur. I’ve seen 4 apartment break-ins since I’ve moved in 2... years ago. This is not a luxury apartment. It’s mediocre at best. My bathtub is all peeled up because it looks like they just spray paint over the tub before someone moves in to make it look new. I had to deep clean my apartment before I moved in because the carpet and surface areas were filthy. The front desk staff are so unprofessional, they fail to inform you about things and blame it on you in the end. Please do not rent here. Take your money elsewhere. Read More

I would recommend the apartment because of the luxury type experience.

Access to the amenities are limited so not really getting what I am paying for. Parking is limited due to the excess amount of inoperable vehicles taking up space. If the vehicles are not use they should be removed or moved to the back of the lot. As more people move in parking becomes limited.